Team Stats Setup/Selection- bug fixed

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Hawksbaseball
Posts: 4
Joined: Sat Feb 09, 2019 10:48 pm

Team Stats Setup/Selection- bug fixed

Post by Hawksbaseball » Sat Feb 09, 2019 10:58 pm

In viewing the team stats when trying to select which stats to view the memu is a white screen and the app freezes.
How can this be fixed?
V5.112
Jim
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OhioTex
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Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Team Stats Setup/Selection

Post by OhioTex » Sun Feb 10, 2019 12:26 pm

I have not seen this reported in forum before..

When i test on iPhone (in both light and dark skin mode) it works just fine. (Keystrokes= iscore baseball > Team Manager > Team > Team Stats > gear icon > stat selection...)

Is that the keystrokes you are using..?

I see you are using ios version 5.112
Update your App to v5.113
(V 5.112 was very short lived, hours/day or two)

Update app, try again. And if still issue, provide the keystrokes / path you are using to generate the issues
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iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
Paulsilas
Posts: 74
Joined: Sat Dec 04, 2010 9:03 am

Re: Team Stats Setup/Selection

Post by Paulsilas » Sun Feb 10, 2019 6:39 pm

I having the exact same problem on my iPad - - while in team stats, I bring up the GAMES FILTER - I can make selections in the games filter but it will NOT adjust the stats based on my filtering choices and freezes and I have to close the entire app

this started sometime since the last update on Feb 6th - when will this be corrected ?!
Paulsilas
Posts: 74
Joined: Sat Dec 04, 2010 9:03 am

Re: Team Stats Setup/Selection

Post by Paulsilas » Sun Feb 10, 2019 7:16 pm

Correction - I don’t know when it started but it was recently - also my version is 5.112 - I looked at the App Store and the 5.113 version is there, but it shows that it has already been updated, even though the iscore app itself is only showing 5.112
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OhioTex
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Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Team Stats Setup/Selection

Post by OhioTex » Sun Feb 10, 2019 9:24 pm

@paul - i believe your issue is different than @ hawk
And i can reproduce in v5.113

Hmm, The most curent version is 5.113 and i can verify 5.113 shows in the app on front page

... support will need to research and follow up with apple. if you have 5.112 and it is not able to update in app store.. you can wait a few days and see if apple store update corrects itself. Or if you know how to back up your data by option export, register your device in my.iscorecentral.com to email. You can downlaod a second app version and transfer data from device id a to b


@hawks - can you verify able to download 5.113
And what keystrokes cause issue in v5.113
Team manager > team > team stats > gear icon > stat selection


@paul - can you verify keystrokes?

Here is what i get..
Iscore baseball v5.113> Team manager > team > team stats > filter > ... can’t close pop up window..or see filtered stats. or exit page


Both work ok on my iphone and iscore v 5.113
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
Paulsilas
Posts: 74
Joined: Sat Dec 04, 2010 9:03 am

Re: Team Stats Setup/Selection

Post by Paulsilas » Mon Feb 11, 2019 4:47 am

The keystrokes you list are correct for my issue on iPad

Note - though I don’t use it on my iPhone, I have iscore on my iPhone as well (though not connected to any of my data) and that is also showing version 5.112
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OhioTex
Posts: 5460
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Location: Columbus OH

Re: Team Stats Setup/Selection

Post by OhioTex » Mon Feb 11, 2019 7:32 am

@paul, three things

1) i can repeat your ‘team stats > filter > freeze’ problem... until developers fix, we will just have to avoid that filter.. ( tip: use leagues to group games, bit slower but achieves same result for stat group filters)

2I am not sure yet why showing 5.112..

3) If your phone iscore does not have any data, you can uninstall and reinstall app to force apple to update

4) after that, if you interested and wanted, i could step you through, registering both devices to a common email, and then using my.iscorecentral.com to duplicate data on iphone (from ipad)
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
Hawksbaseball
Posts: 4
Joined: Sat Feb 09, 2019 10:48 pm

Re: Team Stats Setup/Selection

Post by Hawksbaseball » Mon Feb 11, 2019 11:12 am

Though are the key stroke that I used.
I've tried deleting the app and uploading it again.
Has the same problem and still indicates that the app is version 5.112
Paulsilas
Posts: 74
Joined: Sat Dec 04, 2010 9:03 am

Re: Team Stats Setup/Selection

Post by Paulsilas » Mon Feb 11, 2019 4:32 pm

Ok - I will wait for developers to fix everything

Ditto for me - I also uninstalled iscore on iPhone, re-installed from the App Store - and it still shows v5.112
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OhioTex
Posts: 5460
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Team Stats Setup/Selection

Post by OhioTex » Wed Feb 13, 2019 10:50 am

New version 5.114 posted today in apple store.

Specifically fox the, ‘filters window freeze’ issue

This should overtly fix bug Paul raised

I could never replicate, Hawks issue, or explain the 5.112 version existance, but hopefully this will trigger “update available” for both and get you to 5.114 and all then should be a OK


I have not yet personally downloaded 5.114 to test yet.. so if you two do before me... post outcome. Thanks
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
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