Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

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lncdad
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Joined: Sat Sep 07, 2013 5:53 am

Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

Post by lncdad » Sat Sep 07, 2013 6:03 am

I just downloaded the Baseball app - have been asked to score for a team. When I attempt to discover, I can see the league name but cannot discover the schedule/games - message is "No upcoming games found".

The league is Frisco Baseball and Softball Association, using Sport Ngin. The Sport Ngin app loads the schedules without a problem.

If I cannot use the app for his league, how do I get a refund for the app download?
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FTMSupport
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Re: Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

Post by FTMSupport » Sat Sep 07, 2013 7:51 am

Maybe the games are more than 3 days out? The Discover option only shows games coming up in the next 3 days.
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lncdad
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Joined: Sat Sep 07, 2013 5:53 am

Re: Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

Post by lncdad » Sat Sep 07, 2013 7:52 am

The game is today.

Thanks.
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FTMSupport
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Re: Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

Post by FTMSupport » Sat Sep 07, 2013 8:29 am

If you can email us at support@iscoresports.com with the information you use to log in, we can try the API calls we use on the back end to see why data is not showing up.
Check out the new iScore Baseball documentation page!
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Calicogeorge
Posts: 7
Joined: Sun Oct 02, 2011 12:53 pm

Re: Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

Post by Calicogeorge » Wed Mar 12, 2014 4:18 am

I am having the same problem. I am able to discover teams on sports ngin but not games.
jgubman
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Joined: Thu Mar 20, 2014 8:41 am

Re: Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

Post by jgubman » Thu Mar 20, 2014 8:42 am

Having the same problem. I tried to email atbsupport@iscoresports.com but the email bounced.

Please help!!
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FTMSupport
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Re: Cannot Discover Sport Ngin Leauge Schedule/Upcoming Games

Post by FTMSupport » Thu Mar 20, 2014 9:03 am

Actually the email is just support@iscoresports.com . We are not sure how the "atb" got in our original message above. We are going to edit that.

Also note this article in the iScore FAQ about using Sport Ngin:

http://iscoresports.com/baseball/kb/faq ... rtngin.php
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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