MLB Roster data wrong and not up-to-date

[jdonato]

Hi all, been super busy and away.....

As the title says: Up-to-date-- I have been waiting the past day or two for a new player, Ike Davis, to appear in the downloadable 19.95 rosters (Mets, of course). Still nothing. Why?

More serious issue: Stats are wrong. Example:
David Wright: Games- 1 (?), PA- 48, AB- 30 (Correct numbers are G-14, PA-66, AB-48). So, of course, AVG, SLG, OBP are completely wrong!
Jose Reyes- Games- 1 (?), PA- 45, AB- 43 (Correct numbers are G-10, PA-50, AB-45).
Same with Dustin Pedroia. All three has been used in games within iScore.
Strange thing: Ichiro Suzuki, which has not been used in games, and shows the vertically oriented player card (versus the horizontally one used where games are being tracked), is correct. So it seems there is something wrong there.

Please help. This should not be happening in the second year of using downloadable stats.

[FTMSupport]

We will look into these players and get them fixed for tomorrow's feed. We recently changed to a new source of data and there may be a few mapping that need updating. If you come across any more please let us know ASAP and we will get them fixed. Once the mappings are right this will not happen again. Thank you.

[jdonato]

As always, extremely impressed with your service.

Please note that this seems to happen only with teams that have been used in games in iScore, even if a player has not been used in the game, it shows the problem.

[FTMSupport]

We looked into these issues.

The new players have now been added if you refresh, and will automatically be added in the future. (There was actually a second new player - Josh Rupe.)

The statistics should now also be fixed if you refresh (though they now include today's game as well).

There is still one issue which is the "Games" column. It will always show "1" on the player card. You can ignore that for now --- we will update it in a future release.

Let us know if you run into any further issues.

Thank you.

[jdonato]

Just updated the data:

New players added-- correct. Thanks!!


Stats-- There is still something wrong there. I am checking the Mets stats, both with MLB and ESPN, vs iScore, and iScore is wrong. All players I have checked appear with more ABs in iScore (well, maybe iScore knows the future )
Ex. Rod Barajas 51 (MLB/ESPN-49), Jose Reyes 53 (MLB/ESPN-50), Ryan Theriot (Cubs) 60 (MLB/ESPN-59), etc. Again, they are all players I have used in games.

Please help! I have exported my data.

[FTMSupport]

It is going to take an app update to get this data perfectly right. We will have it fixed for the next release. Our old stats provider did not give us "plate appearances", only "at bats". Now that we are using ESPN, we get official Plate Appearances and At Bats as well, but the code we were using to get around the lack of Plate Appearances is still in the system. Our next release will go to using official feeds. We will see if we can fudge the data between now and then to make at bats appear correctly, but plate appearances may be off (will at least make the stats that are based on At Bats correct).

[jdonato]

Thanks for the information!

[jdonato]

Just want to add more info on this problem. I have not checked this issue with pitchers until today. The pitcher is Brad Lidge from the Phillies, with just one game tracked.

G W L SV IP BF Balls Strikes PIT R RA ER ERA ERG K H BB IBB K/BB HB BK WP HR WHIP OBP BAA
Base (ESPN stats) 1 0 0 0 0.33 0 0 0 0 1 3.00 1 27.00 0.00 0 0 0 0 0.00 0 0 0 0 0.000 0.000 0.000
iScore (scored) 1 0 0 0 0.33 3 4 7 11 1 3.00 1 27.00 27.00 0 2 0 0 0.00 0 0 0 1 6.000 0.667 0.667

I hope this also gets fixed in the update.

[jdonato]

Oops, data got messed up when posted. Hope you get the idea anyway.....

[FTMSupport]

Not quite clear what you are trying to show in the posting above. The "Base" row for each player is the raw data from ESPN as of the last refresh (from the Options->Add Ons screen). Any other rows in the Player Card would be based on games you have scored yourself. If you want to export your database and have us look at the data on your device, you can do the export and email us directly, and we can take a look. Thank you.