iScore Server Status

We will try and answer Questions in this forum. If you are having any issues with iScore Baseball, this is probably the best place to start. You can also search historical posts here.
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FTMSupport
Site Admin
Posts: 12976
Joined: Sat Mar 28, 2009 7:25 pm

Re: iScore Server Status

Postby FTMSupport » Wed Mar 12, 2014 8:19 am

Player Websites are now restored as well.

Only data still not fully restored is old Exports. If you do an Options -> Export from within iScore it puts your most recent data on the server and you should be completely restored. We will continue working with the old hosting provider on restoring the older exports as well and will update this thread when there is new information.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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OhioTex
Posts: 5109
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: iScore Server Status

Postby OhioTex » Fri Mar 14, 2014 6:25 pm

FTMSupport wrote:UPDATE:
...We are now fully moved to our new cloud hosting provider. This cloud hosting provider should give us much better reliability....


Big step . You demonstrate in words and deeds - customer service.

THANK YOU.
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FTMSupport
Site Admin
Posts: 12976
Joined: Sat Mar 28, 2009 7:25 pm

Re: iScore Server Status

Postby FTMSupport » Mon Mar 17, 2014 5:18 am

Taking this off of the "announcement" status. There have been no new issues related to this outage since we have moved to our new hosting provider and restored the paid websites. We continue to work with the older provider to restore all old exports, but as noted several times, doing an Export from your device will get your most recent data on the server and you should be fine.

Please email us at support@iscoresports.com if you have any questions about your specific data.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs

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