iScore Server Status

We will try and answer Questions in this forum. If you are having any issues with iScore Baseball, this is probably the best place to start. You can also search historical posts here.
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: 3/1/2014 - iScore Server Issues

Postby FTMSupport » Sun Mar 02, 2014 8:23 am

Update

If you press Export in the Options screen in iScore on your device, you should now be able to access your Admin Website website (my.iscorecentral.com). We are still working on restoring Team Websites.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
ctgraning
Posts: 15
Joined: Sat Mar 01, 2014 3:06 pm

Re: 3/1/2014 - iScore Server Issues

Postby ctgraning » Sun Mar 02, 2014 10:22 am

I am having that same problem..and can't access my team webpage which is set to expire today...I need to renew it but can't get to it.. HELP!!!
ctgraning
Posts: 15
Joined: Sat Mar 01, 2014 3:06 pm

Re: 3/1/2014 - iScore Server Issues

Postby ctgraning » Sun Mar 02, 2014 10:24 am

I keep getting invaild user name and password when trying to get to my.iscorecentral.com
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: 3/1/2014 - iScore Server Issues

Postby FTMSupport » Sun Mar 02, 2014 10:59 am

If you do an Options -> Export from your device you should be able to log in to my.iscorecentral.com.

We will be extending out the expiration dates on websites when everything is fully restored.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
ctgraning
Posts: 15
Joined: Sat Mar 01, 2014 3:06 pm

Re: 3/1/2014 - iScore Server Issues

Postby ctgraning » Sun Mar 02, 2014 11:17 am

thanks..that worked!!
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OhioTex
Posts: 5006
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: 3/1/2014 - iScore Server Issues

Postby OhioTex » Sun Mar 02, 2014 7:03 pm

Hats off to iScore / FTM support for their quick response to this entire issue over the last 30+ hours . Once again demonstrating outstanding customer service .. Doing everything they can - so we can continue to enjoy iscore and No one looses data ..


I also want to thank the user community.. For your understanding and cooperation . It is refreshing to see such understanding and responsible posts..
Melindave
Posts: 9
Joined: Wed Oct 02, 2013 11:35 am

Re: 3/1/2014 - iScore Server Issues

Postby Melindave » Sun Mar 02, 2014 7:24 pm

I can not transfer data from my iPhone to my iPad after scoring yesterday's games. Finally able to log in to admin site and was having no trouble transferring data before yesterday. Also tried an import to iPad but that was also unsuccessful. Any ideas?
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FTMSupport
Site Admin
Posts: 12936
Joined: Sat Mar 28, 2009 7:25 pm

Re: 3/1/2014 - iScore Server Issues

Postby FTMSupport » Sun Mar 02, 2014 9:06 pm

If you do an Export from both devices you will then be able to transfer data.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
cmoore
Posts: 1
Joined: Mon Mar 03, 2014 8:03 am

Re: 3/1/2014 - iScore Server Issues

Postby cmoore » Mon Mar 03, 2014 8:05 am

Is there an update yet on when the system will be up and running and when the team sites will be fully functional? Thanks!
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FTMSupport
Site Admin
Posts: 12936
Joined: Sat Mar 28, 2009 7:25 pm

Re: 3/1/2014 - iScore Server Issues

Postby FTMSupport » Mon Mar 03, 2014 10:28 am

We are still working with our service provider to restore the team sites. They can not give us an estimate on when the data will be restored.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs

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