2 Ipads - a dilemma

mad hornet · Post by **mad hornet** » Tue Jan 03, 2012 11:06 am

This year I agreed to coach two teams and talked my wife into buying me a second ipad so that I could have one each dedicated to scoring a team.

I hooked up my second ipad to see if it would let me synch the iscore app and it did! So we used it and have scored 17 games with it so far while also scoring 17 games on the older ipad with my other team.

Well yesterday I went to set up websites for each team and with the old ipad it worked perfect, no problem.

When I went to set up the other team on the new ipad it came up with an error which said "You can't purchase this. You must purchase the app that this item is for before you can purchase the item".

After scratching my head a few minutes it dawned on my that it wants me to buy the iscore app again before I can proceed to setting up the website.

Now I don't have a problem paying another ten bucks and didn't realize there was a license issue when I synched iscore on the second ipad (I figured if there was it wouldnt have let me do it).

The question now becomes: how do I pay for the app for the second ipad now that it's already on there and how can I do it without losing those 17 games? Ideally I will pay the $10 license fee and then another $20 to set up the site but if I can't transfer those 17 games to the site I won't bother.

Post by **FTMSupport** » Tue Jan 03, 2012 12:06 pm

You should not have to purchase iScore a second time. As long as you log into iTunes with the same iTunes Account that you originally purchased iScore with, it should install on your second device with no additional purchase required. It actually sounds like it did since you are running it on both.

The error message you are getting is something that may happen if you are running the iPhone version of iScore on an iPad. Are the two versions of iScore identical?

Another way to purchase a Team Website would be to log in to the Admin Website for your device (see Options -> Admin Website in iScore for details on how to log in to that), then go to the Teams tab, and there is an option to purchase team websites from there.

If you do decide to purchae a second time (if you are using different iTunes accounts on each device for example), you should never lose any data. Just be sure to do an Options -> Export in iScore to send your data to our server (and make sure you get the Success message), then install iScore, and immediately do an Options -> Import after it has been installed. (This would all occur from the same device).

mad hornet · Post by **mad hornet** » Tue Jan 03, 2012 1:08 pm

Thanks that worked!

mad hornet · Post by **mad hornet** » Wed Oct 03, 2012 3:35 pm

Well it's another year and I'm having the same problem but different. Just tried to buy my team's iscore site and received the following error message: "Unable to Purchase. This item is for an app that was purchased by a different Apple ID. To buy this item with this Apple ID, you must first purchase the app."

I tried going to Options> Admin Website, but I can't find a teams tab to purchase the site. Six games into the season, how can I get this going?

Post by **FTMSupport** » Wed Oct 03, 2012 3:47 pm

Go to te Account tab on the Admin Website and there is an option there to purchase a team website.

Post by **OhioTex** » Sat Oct 27, 2012 7:42 pm

mad hornet - Did you get it resolved?

2 Ipads - a dilemma

2 Ipads - a dilemma

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Re: 2 Ipads - a dilemma

Re: 2 Ipads - a dilemma

Re: 2 Ipads - a dilemma

Re: 2 Ipads - a dilemma