I had received a phone call while I was scoring a game. When I tried to go back into the game the loading process took awhile. Is there a quicker way to do this? It felt like it took several minutes to get back to where I was. Is it using the intenet to retrieve data?
Thanks
Long time to log back into a game
- FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: Long time to log back into a game
It should have been much faster than that... it should never take more than several seconds (maybe 10 if you are in the 9th inning of a high scoring game). The system has to load the database from your local device (no internet access) and get back in sync.
If you could please email us directly at support@fasterthanmonkeys.com" onclick="window.open(this.href);return false, we would like to look into this further. Before emailing, if you could go to the Options menu, and click Export to send a copy of your database to our servers, and in your email include the name of the game that was taking a while to reload. We would like to test it on our devices here to see if we have the same delay.
Thank you.
If you could please email us directly at support@fasterthanmonkeys.com" onclick="window.open(this.href);return false, we would like to look into this further. Before emailing, if you could go to the Options menu, and click Export to send a copy of your database to our servers, and in your email include the name of the game that was taking a while to reload. We would like to test it on our devices here to see if we have the same delay.
Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
- FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: Long time to log back into a game
We have identified this issue and have a solution.
See this post:
http://iscore.freeforums.org/loading-ga ... x-t73.html
Thank you.
See this post:
http://iscore.freeforums.org/loading-ga ... x-t73.html
Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs