EMERGENCY issue with iScore Football v1.3

We will announce new product updates for iScore Football here along with what features are being included in the updates
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FTMSupport
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EMERGENCY issue with iScore Football v1.3

Postby FTMSupport » Fri Sep 09, 2011 11:57 am

IF YOU HAVE ISCORE FOOTBALL V1.3, BE SURE TO READ THE FOLLOWING:

UPDATE === Sep 9, 4:30pm PST - Apple just approved version 1.4. If you update to this version, the issue goes away and you will get the new features of 1.4 as well (which will be posted on the forum shortly).

We were just informed about a bug in the 1.3 release where large numbers can occur instead of the actual score. To make sure that doesn't happen, touch the Settings icon in the main scoring screen (the one that looks like a gear) and then just close the settings popover screen. After doing that you should not see this issue.

The problem is that the new settings we added allowing you to customize the values for various settings is not being set to appropriate defaults if you do not visit the screen.

We have submitted 1.4 to Apple which fixes this and has many other updates... we will be posting the details of the 1.4 release later today. But in the meantime, be sure to do this before scoring your next game to avoid issues.

We do everything we can to avoid issues like this, but are trying to roll out updates for football as quickly as possible with all of your great suggestions, and this was an oversight on our part. Thank you for your understanding.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
ggsports
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Re: EMERGENCY issue with iScore Football v1.3

Postby ggsports » Fri Sep 09, 2011 12:36 pm

Did you know that the iScorecasts do not update at all to the website now also? Is there a setting to make that work?
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FTMSupport
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Re: EMERGENCY issue with iScore Football v1.3

Postby FTMSupport » Fri Sep 09, 2011 1:40 pm

Do an iScorecast Sync one time if you are having an issue for a game (Go to Game Manager, select the Game, and on Game Info screen, choose i-ScoreCast Synchronize).

This will all work correctly going forward as of about 5 minutes ago. You do not need an updated application for this fix.

Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs

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