New Product / Feature - Custom Scoreboards

We will announce new product updates here along with what features are being included in the updates
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FTMSupport
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Re: New Product / Feature - Custom Scoreboards

Post by FTMSupport » Tue Nov 19, 2013 1:00 pm

Where are you seeing "undefined"? If you email us the details to support@iscoresports.com, we can take a look.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
jkirkpa380
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Re: New Product / Feature - Custom Scoreboards

Post by jkirkpa380 » Mon Jan 13, 2014 2:59 pm

I have several 0-0 games in the scoreboard with "sch" in place of "F." Of course, the "sch" means scheduled. They are games that for one reason or another I had put into game manager, then deleted to replace with the game that I actually scored. I can't get rid of them! They don't show up on iscorecentral.com in either the exported or scorecast listings, nor in game manager even when I turn on "all" in the league manager.
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FTMSupport
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Re: New Product / Feature - Custom Scoreboards

Post by FTMSupport » Mon Jan 13, 2014 10:32 pm

If you email us your customer ID and specifically which games they are to support@iscoresports.com, we can take a look.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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OhioTex
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Re: New Product / Feature - Custom Scoreboards

Post by OhioTex » Tue Jan 14, 2014 1:48 am

@ jkirkPa

Long shot ... Any chance you have multile devices w Iscore?

If so that could be the source .. One of scoreboards features is it can display games from multiple devices ..
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
jkirkpa380
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Re: New Product / Feature - Custom Scoreboards

Post by jkirkpa380 » Tue Jan 14, 2014 4:59 pm

Bingo, OhioTex. Santa Claus did bring a new iPad for Christmas and I've gotten everything transferred to it so I can score new games and send them to the server, but I was about the send an email to support, as they suggested above, when i realized that I had not taken a look at the Scorecast listings under the old iPad's ID. There they were, so i deleted--actually everything, which i didn't mean to do--and reentered on the new ID the games I wanted in the Scoreboard. Thank you!!
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OhioTex
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Re: New Product / Feature - Custom Scoreboards

Post by OhioTex » Tue Jan 14, 2014 5:31 pm

Great . Sounds like all now under control.. Post back if you run into any more snags
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
City
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Re: New Product / Feature - Custom Scoreboards

Post by City » Tue Jan 28, 2014 3:03 pm

having trouble posting scoreboards again. Is this related to the server troubles? Games are showing up on my website but do not show a scorecast and are not posting to the scoreboard.
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FTMSupport
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Re: New Product / Feature - Custom Scoreboards

Post by FTMSupport » Tue Jan 28, 2014 5:29 pm

Scoreboards should be working. We have seen a couple people who did not update the end date for their scoreboard to 2014 since the year updated. If you want to email us the URL of your scoreboard along with your customer ID to support@iscoresports.com, we can take a look.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
City
Posts: 42
Joined: Tue Oct 15, 2013 10:19 am

Re: New Product / Feature - Custom Scoreboards

Post by City » Wed Nov 19, 2014 11:12 am

having an issue with our basketball scoreboard, one or two of the games, the first player for each team shows up as "undefined". These are players that have played all season and show up on other scoreboards with no issues. I have emailed support with all of the particulars.
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