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Deleting Old Account
Posted: Mon Mar 18, 2013 8:37 am
by uwgraduate
I have an old iScore account/file from a few years ago that I would like to delete.
How do I go about doing so?
Re: Deleting Old Account
Posted: Mon Mar 18, 2013 9:13 am
by team mom
not sure exactly what you mean by deleting an iscore account. The admin database is device specific. If you are trying to delete all old data, you can delete the app from your device and then re-load the application. (It should be free as long as your itunes account is the same.) This will wipe all your data. Your admin id would remain the same as it is tied to your device. An export of the clean device would wipe out your old data stored on the admin server.
Long-time users would recommend using leagues to sort data rather than delete old information.
Please note above applies to iphone and ipad. Not sure how Android market works.
Re: Deleting Old Account
Posted: Mon Mar 18, 2013 10:45 am
by uwgraduate
Sorry for the confusion....I have an account that existed with a really old android phone that I no longer own....the account has old data since I stopped using the data set when I got a new phone.
All the data that I carried forward is now with a new device on a newer phone...that had a number of games from summer added to the data set.
I would like to delete the original old account so it does not appear when I log into ny iScore account.
Re: Deleting Old Account
Posted: Mon Mar 18, 2013 10:46 am
by FTMSupport
Email the customer ID to
support@iscoresports.com and let us know you want it removed from your set of registered accounts and we can do that.