Emailing team stats

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AE32170C18
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Joined: Sun Mar 04, 2012 6:22 pm

Emailing team stats

Post by AE32170C18 » Mon Mar 04, 2013 10:58 am

I'm having a problem emailing my JV stats (it says "unsuccessful"). However, I can email Varsity stats without an issue.

I love all the new features!
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Emailing team stats

Post by FTMSupport » Mon Mar 04, 2013 11:01 am

If you do an Export and email us your customer ID to support@iscoresports.com and let us know what you are trying to email, we will give it a try from a device here.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
spyder23
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Joined: Mon May 21, 2012 11:49 am

Re: Emailing team stats

Post by spyder23 » Mon Mar 04, 2013 12:46 pm

I'm having the same issue. Ever since I made the update to 4.0 this morning, I can't email game stats; it says "Unsuccesful" every time.

I exported the game okay, but the emailing of game stats aren't working. So I'll also email support with my ID to see if you guys can get it to work on your end. Thanks!
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Emailing team stats

Post by FTMSupport » Mon Mar 04, 2013 1:08 pm

It appears that having an apostrophe in a player name is causing emails to fail. We will get this fixed. In the meantime, if you remove apostrophes from player names, it should email fine.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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