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Codes for Errors on Scorecard

Posted: Wed May 29, 2013 11:23 pm
by dfranke
How do I interpret the error codes printed on the scorecard? For example, during a recent game we had runners at 2B and 3B. Batter hit a fly ball that was dropped by the CF for an error. Result of the play is that one run scored and runners are now at 2B and 3B. The scorecard shows E8:0:0 in purple for the runner scoring from 3B, E8:0:0 in green for the runner going from 2B to 3B, E8:0 in green for the batter going to first, and E8:0:1 for the batter going from 1B to 2B.

Re: Codes for Errors on Scorecard

Posted: Wed May 29, 2013 11:46 pm
by FTMSupport
The :0:0 and :0:1 should not be there. They are internal flags. If you can do an Options -> Export and email us your customer ID and which game / inning / player you are seeing this to support@iscoresports.com, we can take a look to see why those values are showing on your scorecards.

Re: Codes for Errors on Scorecard

Posted: Thu May 30, 2013 10:02 pm
by dfranke
Email sent!