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USSSA not importing
Posted: Tue May 14, 2013 12:26 pm
by elcray
Sorry if this is a known issue and/or is an issue with my device. But I can not import USSSA rosters today. It takes forever, eventually times out and returns nothing. When I try to enter by TeamID, I get the same result. Both eventually go back to a blank screen that says "USSSA - Choose Sport" as a header.
Ideas?
Re: USSSA not importing
Posted: Tue May 14, 2013 12:35 pm
by FTMSupport
If you can give us the TeamID of a team you are trying to import, we can try it on a device here to see what is going on.
Re: USSSA not importing
Posted: Tue May 14, 2013 12:35 pm
by elcray
1903479
Re: USSSA not importing
Posted: Tue May 14, 2013 12:55 pm
by LarryKoch
Looks like you are using the old way. Go to Team Manager, tap "Discover Team", Tap "USSSA", tap "Baseball" then select the state, age group etc.
Re: USSSA not importing
Posted: Tue May 14, 2013 1:15 pm
by FTMSupport
We just tried a few times, and there appears to be intermittent failures right now. It was successful sometimes and not others. It appears there are currently some inconsistent failures when our server is communicating with an outside server. We are no clear if it is our ISP or a more general internet issue, but we would expect it to fix itself soon. It is not something we have control over.