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Problem "talking" between app & iscorecast

Posted: Thu Apr 19, 2012 10:59 am
by Im_Sportyish
So, I posted a "sample/test" game to see how it would look & practice scoring a month or two ago. I got the feel for it & deleted the game from the app. That game is no longer in the schedule.

I added the team's schedule for the season earlier today. When I check the iscorecast site, none of those scheduled games I added appear, but the previously mentioned "sample/test" game still shows with a status of "waiting to start". Do I need to do something or is it a fluke?

Please advise & thanks in advance.

Re: Problem "talking" between app & iscorecast

Posted: Thu Apr 19, 2012 11:32 am
by mprusak
Two separate issues:

For the game appearing that you deleted and do not want, see this link: http://iscoresports.com/baseball/kb/faq ... ecasts.php" onclick="window.open(this.href);return false;

For the games not appearing that you do want: Do you have iscorecasting turned on and an active internet connection?

Re: Problem "talking" between app & iscorecast

Posted: Thu Apr 19, 2012 2:54 pm
by Im_Sportyish
Wow--prompt reply! Thanks!

Both issues cleared up relatively neatly. The first one very easily (after creating an admin site).
For some reason (possibly because iScorecast was 'off' when I entered the games initially), I had to individually go back into each game from the "Game Mgr" screen & select "i-ScoreCast Synchronize", click "OK" on the message telling me that it was unnecessary. The games then showed up in the central viewer. Anyway, thanks for the awesome products & support!

Please keep up the phenomenal work!

Re: Problem "talking" between app & iscorecast

Posted: Thu Apr 19, 2012 3:13 pm
by mprusak
yes, if iscorecast is off then you need to sync. if you have it on, then thats not necessary.