Two box scores sent via email are different.. How?

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Rosborn
Posts: 164
Joined: Thu Mar 31, 2011 8:30 am

Two box scores sent via email are different.. How?

Post by Rosborn » Wed Apr 04, 2012 8:26 pm

Must be new because I haven't seen it before but when I email the game stats to myself it shows two box score, one looks like a typed one you send to paper or wold read in paper at the top, listing all players and condensed stats, then you drop down to the next line and again it list box scores, just innings, r, h, e, lob but the two LOB's are different, weird....

I haven't really looked at all the new stuff close but I'm getting ready to email out and dont want the parents question the two different LOB's...
Rosborn
Posts: 164
Joined: Thu Mar 31, 2011 8:30 am

Re: Two box scores sent via email are different.. How?

Post by Rosborn » Wed Apr 04, 2012 8:44 pm

Here is copy of the two different lob, one the first box score shows, the second box scores just show team totals, H R E and L, which I think mean LOB too but two lobs are different?

LAYTON LANCERS (3) AT BOX ELDER (6)

LAYTON LANCERS AB R H BI BOX ELDER AB R H BI
McKell Moss 3 1 1 0 Player 1 4 1 1 0
Cassidy Anderson 3 1 1 0 Player 2 4 2 1 0
Lauryn Kirschner 3 0 2 1 Player 3 4 1 2 0
Rea Gall 3 0 2 1 Player 4 2 0 0 2
Ashlee Hyatt 3 0 1 0 Player 5 4 1 1 1
Kelly Smedley 3 0 0 0 Player 6 3 0 1 1
Amberlee Standifer 3 0 0 0 Player 7 2 0 1 1
Megan Benson 3 0 0 0 Player 8 3 0 0 0
Mikki Hill 3 1 0 0 Player 9 3 1 2 0
TOTALS 27 3 7 2 TOTALS 29 6 9 5

LAYTON LANCERS 001 020 0 -- 3
BOX ELDER 200 031 x -- 6

LOB--LAYTON LANCERS 6, BOX ELDER 10. ERR--Amberlee
Standifer, Cassidy Anderson, Carlee Beck, McKell Moss (2),
Player 9, Player 2. 2B--Lauryn Kirschner, Cassidy Anderson.
SACF--Player 4. SACB--Cassidy Anderson, McKell Moss.
SB--Lauryn Kirschner, Player 2 (2), Player 3.

LAYTON LANCERS IP H R ER BB SO HR
Carlee Beck (L) 6 9 6 4 2 5 0
BOX ELDER
Player 6 0 2-3 0 0 0 0 0 0
Player 7 6 1-3 7 3 1 0 6 0

WP--Carlee Beck. SO--Amberlee Standifer, Ashlee Hyatt, Kelly
Smedley (2), Mikki Hill (2), Player 2, Player 5 (2), Player
8, Player 4. BB--Player 4, Player 7.

4/3/12 Layton High at Box Elder


Layton Lancers at Box Elder Box Score
Team 1 2 3 4 5 6 7 R H E L
Layton Lancers 0 0 1 0 2 0 0 3 7 5 5
Box Elder 2 0 0 0 3 1 - 6 9 2 8
WP: -, LP: Carlee Beck, SV: -
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FTMSupport
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Re: Two box scores sent via email are different.. How?

Post by FTMSupport » Wed Apr 04, 2012 8:57 pm

We will need you to export and email us at support@iscoresports.com with your customer ID and which game it is for us to look at it. We can not troubleshoot from a copy/paste to the forum, but an export gives us your data so we can see what is going on.
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Rosborn
Posts: 164
Joined: Thu Mar 31, 2011 8:30 am

Re: Two box scores sent via email are different.. How?

Post by Rosborn » Wed Apr 04, 2012 9:28 pm

Sent, not sure which one of the number are my customer ID number so sent two.. If wrong Emile me and I'll figure it out, thanks
Rosborn
Posts: 164
Joined: Thu Mar 31, 2011 8:30 am

Re: Two box scores sent via email are different.. How?

Post by Rosborn » Thu Apr 05, 2012 12:57 pm

I sent it yesterday, you get it?
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FTMSupport
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Re: Two box scores sent via email are different.. How?

Post by FTMSupport » Thu Apr 05, 2012 1:07 pm

Yes, we are looking into it. One posting was all it takes and one email. You do not need to post it repeatedly in the forum. We will email you when we find what is going on with your data.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Rosborn
Posts: 164
Joined: Thu Mar 31, 2011 8:30 am

Re: Two box scores sent via email are different.. How?

Post by Rosborn » Thu Apr 05, 2012 1:13 pm

sorry, hadnt heard anything since first posting it yesterday, yet have seem 50 others answered on forum?
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jcbeckman
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Joined: Tue Aug 11, 2009 4:54 pm

Re: Two box scores sent via email are different.. How?

Post by jcbeckman » Thu Apr 05, 2012 3:23 pm

I just had it happen as well if you need an additional game. LOB = 9 in the HTML and 10 in the text.
Rosborn
Posts: 164
Joined: Thu Mar 31, 2011 8:30 am

Re: Two box scores sent via email are different.. How?

Post by Rosborn » Thu Apr 05, 2012 3:38 pm

i fear it's a glitch in the new upload and evryone will be having issues.. will just take while to get enough feedback to determine if it's wide spread? mine were both off one 8 & 5 the other 10-6 but I think they're looking into it but thanks for this post, makes me feel better. like maybe it's not soemthing I did wrong..
Rosborn
Posts: 164
Joined: Thu Mar 31, 2011 8:30 am

Re: Two box scores sent via email are different.. How?

Post by Rosborn » Sat Apr 07, 2012 7:46 pm

Been three days, any luck as why it emails two different box score from a game? Thanks, any one other having this issue? Thanks again
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