Android issues

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
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KevTN
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Joined: Sat Oct 15, 2011 3:50 pm
Location: Hixson, TN

Android issues

Post by KevTN » Sat Feb 25, 2012 6:38 pm

I was a college tournament today to play around with iscore before we start our season next week. I had three force close. (if you instruct me how to send you the report I will be glad to).
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FTMSupport
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Re: Android issues

Post by FTMSupport » Sat Feb 25, 2012 8:36 pm

When a Force Close occurs, the screen that pops up should allow you to post the stack trace to Google as long as you installed using Android Marketplace.

What type of Android device are you using? What Android version? Are you on the latest Android version (3.39)? What were you doing at the time of the Force Close?
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KevTN
Posts: 152
Joined: Sat Oct 15, 2011 3:50 pm
Location: Hixson, TN

Re: Android issues

Post by KevTN » Sun Feb 26, 2012 8:55 am

I am on a transformer prime TF201. I am running ICS 4.03. Yes I am on the latest version. twice is FC while opening a game. One time after mid inning, tablet timed out and upon reopening it FC'd. When I got home it FC'd when I opened it. I sent that FC.

If I do get a FC and do not have wifi avalible will it store the information until wifi is avalible?

Thanks for the support!

Kevin

ps I think I should get a commision for ya'll as I sold your program to three different people on Android and ipad LOL {jking}
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mprusak
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Re: Android issues

Post by mprusak » Sun Feb 26, 2012 9:28 am

There should not be an issue of lost data due to forced close. At least I have never experienced or heard of such a case.
Mark
iScore Baseball 4.533 on iOS8-iPad4 and iPhone 6-Plus

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FTMSupport
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Re: Android issues

Post by FTMSupport » Sun Feb 26, 2012 9:31 am

Not sure if it saves in the case of no internet connection at the time of a close. But the more details you can supply if/when you get a crash, and if you can consistently reproduce one and give us the steps to do so, the better the chances are that we can fix it.

Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
KevTN
Posts: 152
Joined: Sat Oct 15, 2011 3:50 pm
Location: Hixson, TN

Re: Android issues

Post by KevTN » Sun Feb 26, 2012 2:14 pm

thank you. I am finding I am getting fc trying to open the program.
danmcc
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Joined: Thu Oct 22, 2009 5:43 am
Location: Charlotte, NC

Re: Android issues

Post by danmcc » Sun Feb 26, 2012 4:05 pm

Have you tried a reboot, not just turning off your device but reboot. Memory issues with the device sometimes cause crashes.
KevTN
Posts: 152
Joined: Sat Oct 15, 2011 3:50 pm
Location: Hixson, TN

Re: Android issues

Post by KevTN » Sun Feb 26, 2012 6:23 pm

Yes I have done a soft reboot. None of my other apps do this
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