Force close when pressing options while creating a new game

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Coach Barr
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Joined: Sun Feb 19, 2012 6:33 pm

Force close when pressing options while creating a new game

Post by Coach Barr » Sun Feb 19, 2012 6:51 pm

I am getting a force close when i push the options button while creating a new game. I also get a force close when i choose In Play or Out while inputing a game.
My system just updated to 3.33.219 I am using a Motorola Xoom
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FTMSupport
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Re: Force close when pressing options while creating a new game

Post by FTMSupport » Sun Feb 19, 2012 7:33 pm

If you can do an Options -> Export from within iScore, and email us your customer ID (found on Options screen) to support@iscoresports.com and let us know which game you are getting the force close when pressing In Play or Out, we would like to take a look at your data... we have not been able to reproduce that issue. We are looking into the one with Force Close from the Options screen.
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FTMSupport
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Re: Force close when pressing options while creating a new game

Post by FTMSupport » Sun Feb 19, 2012 8:18 pm

We have put v3.34 up on the Android Market which fixes the Force Close when going to Options on the Add Game screen.

As noted, if you can export your data and email us the info requested in the previous post, we can see if there is something with your data causing In Play or Out to cause a Force Close. We have not seen that, and we have tested extensively on the Motorola Xoom platform.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Coach Barr
Posts: 6
Joined: Sun Feb 19, 2012 6:33 pm

Re: Force close when pressing options while creating a new game

Post by Coach Barr » Sun Feb 19, 2012 8:36 pm

I did an export as you requested and have sent an email with my customer ID and game information
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FTMSupport
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Re: Force close when pressing options while creating a new game

Post by FTMSupport » Sun Feb 19, 2012 8:41 pm

We have been able to reproduce your crash... looks like you are scoring in "Small" screen scoring mode, and we have found an issue there.

If you go to Options from the main title screen in iScore, and select "Large" for Screen Mode, then things should work correctly.

Was there a reason you chose Small screen mode? We are working on a fix for it, but curious why you would not choose to use the new Large Screen mode.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Coach Barr
Posts: 6
Joined: Sun Feb 19, 2012 6:33 pm

Re: Force close when pressing options while creating a new game

Post by Coach Barr » Sun Feb 19, 2012 9:00 pm

To be honest....ignorance. Switched to Large screen. Works great. Thank you.
Wolfpack81
Posts: 4
Joined: Fri Feb 17, 2012 5:27 am

Re: Force close when pressing options while creating a new game

Post by Wolfpack81 » Mon Feb 20, 2012 5:38 pm

Update from market fixed force close problem on my tablet, thanks for the quick work.
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