App crashed during game -- game now unavailable

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mkeliikoa
Posts: 2
Joined: Mon Jun 08, 2009 3:07 pm

App crashed during game -- game now unavailable

Post by mkeliikoa » Mon Jun 08, 2009 3:36 pm

I was scoring a game and needed to add more players to the roster so I mistakenly when into the options and added 12 fielders. Saved change and went back in to game then remembered that I really needed to add them to the lineup (I know, I know, but I'm a new user). Added player to lineup and pressed Play button. App crashed and now I can't get to the data or end the game. I started a new game for the rest of the innings but can't get into the data for that one.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: App crashed during game -- game now unavailable

Post by FTMSupport » Mon Jun 08, 2009 6:03 pm

If you will export your database to us, we will take a look and see what happened to your database.

Go to the Options menu, click Export. After getting a Success message, send us an email at support@fasterthanmonkeys.com" onclick="window.open(this.href);return false with your customer ID (bottom left of Options screen). Please include a brief synopsis of the issue in the email as well.

Thank you.
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