2019 MLB package

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bill0212
Posts: 31
Joined: Sat Oct 02, 2010 5:16 am

2019 MLB package

Post by bill0212 » Wed Feb 06, 2019 5:50 am

My IPad showed that you could purchase the 2019 MLB rosters, so I purchased the package. The rosters for 2019 show up but it still shows buy the 2019 package not the normal update way to update rosters Also once again the NBA and NCAA rosters no longer show up. What is going on?
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OhioTex
Posts: 5456
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: 2019 MLB package

Post by OhioTex » Wed Feb 06, 2019 9:22 am

the update for the "2019 MLB package" just became available yesterday .. speciafically for iOS baseball app (iOS v 5.113 feb 5 2019) , I am not sure it is available yet for Android baseball (v 4.63.417 Oct 12 2018) or iOS Basketball ( v3.05 , Sept 24 2018,) -- b/c i think the apps have to be updated before they can fully use the 2019 MLB package - support please correct me if i am wrong..

you did mention iPad and NBA and NCAA rosters.. so I assume you talking about the iscore basketball app and NCAA basketball rosters, not baseball. NBA and NCAA basketball rosters would not be available in the baseball app, just the basketball app. historically, iScore has had to update the scorekeeper app for each sport for new year package to work and they did that last in Feb 2018 - so far, just baseball for iOS has been updated in 2019, not baseball android, basketball iOS or iOS football. Unless they have changed their process, historically all those apps get updated in Feb within a few days of each other. So my assumption, is for basketball - you just have to wait a few more days.. (sorry)

for clarification...
How did you get notified the "2019 MLB package" was available - app update or by web site or other? ,
how did you purchase "2019 MLB package" in app or by web site or other? ?

thanks for clarifications
Last edited by OhioTex on Wed Feb 06, 2019 9:36 am, edited 1 time in total.
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iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
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bill0212
Posts: 31
Joined: Sat Oct 02, 2010 5:16 am

Re: 2019 MLB package

Post by bill0212 » Wed Feb 06, 2019 9:37 am

Purchase from baseball app on IPad. The rosters for discovery teams should not be disappearing in the the basketball app. Both of which I have on Ipad along with football app. I purchased it yesterday. I have purchased the updates every year since I started using iScore.
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OhioTex
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Location: Columbus OH

Re: 2019 MLB package

Post by OhioTex » Wed Feb 06, 2019 9:41 am

( I do see you are a long time loyal user since 2010, and MLB pack user since at least 2014).

Is The issue just with basketball app? .. Is baseball app working ok.? , .. i.e. Are you seeing the 2019 MLB baseball teams and say a 2019 NCAA baseball team roster?

What do you mean "disappearing" please describe keystrokes/path in more detail
..
."The rosters for discovery teams should not be disappearing in the the basketball app

historically each sport has had to be updated in Feb to work with new year package.. and as you know they have often had glitches with 'data providers and roll out'. I am not sure if that is still the case. .but that is my guess if baseball working and basketball not .


(another thought, I assume on my.iscorecentral.com/account at the bottom of the page - you have check marks for iPad device enabled - it should be same across all sports when you click on the , baseball, basketball, football menu tabs)
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
bill0212
Posts: 31
Joined: Sat Oct 02, 2010 5:16 am

Re: 2019 MLB package

Post by bill0212 » Wed Feb 06, 2019 12:30 pm

I paid for the 2018 update and now for the 2019 update. the NBA and NCAA rosters should work until 2019 is up and running they do not, they should work, really no reason they should not.
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OhioTex
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Location: Columbus OH

Re: 2019 MLB package

Post by OhioTex » Wed Feb 06, 2019 1:07 pm

Just trying to understand what is working and not,,and what you mean by ‘disappearing’

Is The issue just with the basketball app? .(is baseball ok?)
In basketball app are issues with both 2018 and 2019?
( i assume 2018 nba and ncaa basketball worked fine two days ago and then brole when 2019 mlb added)

What keystrokes/path are you taking (team > discover? ) and what are you getting back in response ( no players?)

Is basebgall app working ok.? , .. i.e. Are you seeing the 2019 MLB baseball teams and say a 2019 NCAA baseball team roster?
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
bill0212
Posts: 31
Joined: Sat Oct 02, 2010 5:16 am

Re: 2019 MLB package

Post by bill0212 » Wed Feb 06, 2019 2:20 pm

NBA Rosters
NFL Rosters
NCAA Basketball Rosters
NCAA Football Rosters

None of them work.
bill0212
Posts: 31
Joined: Sat Oct 02, 2010 5:16 am

Re: 2019 MLB package

Post by bill0212 » Thu Feb 07, 2019 6:24 am

Still not working
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OhioTex
Posts: 5456
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: 2019 MLB package

Post by OhioTex » Thu Feb 07, 2019 6:53 am

What keystrokes/path are you taking (team manager > discover team> NBA > ? ) and what are you getting back in response (spin, blanks, no players?)

Is baseball app working ok with 2019 mlb pack.? , .. i.e. Are you seeing the 2019 MLB baseball teams or say a 2019 NCAA baseball team roster? (Team Manager > discover team > ncaa baseball > Abilene Christian University > roater or no players ?

Appears the 2019 and 2018 add ons are for some reason conflicting with each other. I am not sure if it is something they can fix on data feed provider side but
As i said in my earlier post, i think the developers may have to update the basketball and football apps (like they did last feb) and if so that usually happens within days.

But Again, that is a question FTM support will have to weigh in on.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
bill0212
Posts: 31
Joined: Sat Oct 02, 2010 5:16 am

Re: 2019 MLB package (FTM support reply needed)

Post by bill0212 » Thu Feb 07, 2019 7:17 am

yes I see the 2019 baseball stuff that is not the problem like I stated the NCAA and NBA rosters do not show up and yes I use discover to look for rosters.
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