PDF error

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70clcl
Posts: 49
Joined: Sun Nov 29, 2009 8:55 am

PDF error

Post by 70clcl » Mon Sep 06, 2010 7:02 pm

This started happening a few months back, I apologize for the delay in reporting it (if it is indeed something you have control over).

Every time I open a PDF generated from IScore I get a message similar to the following:
"Cannot extract the embedded font 'BJGVRA+Verdana'. Some characters may not display or print correctly."

I am using Adobe Acrobat Pro 9.3.4 to view the PDF's. The PDF looks fine and I cannot tell if there is anything missing. Just thought I'd bring it up.

Does anybody else experience this?
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FTMSupport
Site Admin
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Re: PDF error

Post by FTMSupport » Mon Sep 06, 2010 8:06 pm

We will have to look into what is causing this error. There are some known issues with the way the iPhone creates PDF files that cause it to not work in certain viewers (like the gmail PDF viewer), but we have not heard of issues using Adobe's own viewer.
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team mom
Posts: 881
Joined: Tue Sep 07, 2010 4:47 am
Location: Atlanta, GA

Re: PDF error

Post by team mom » Tue Sep 07, 2010 4:50 am

I get the same error message. However, since the pdf report is fine, I just ignore it. My adobe version is 8.1.0
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danmcc
Posts: 834
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Location: Charlotte, NC

Re: PDF error

Post by danmcc » Tue Sep 07, 2010 7:21 am

I am not having issues using version 9.3.4 adobe reader.
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mprusak
Posts: 1348
Joined: Tue Jun 29, 2010 7:27 pm
Location: Montgomery, IL

Re: PDF error

Post by mprusak » Tue Sep 21, 2010 10:12 am

I get the same error message. As others have stated, it looks fine, so I have always just ignored.
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iScore Baseball 4.533 on iOS8-iPad4 and iPhone 6-Plus

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OhioTex
Posts: 5491
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Location: Columbus OH

Re: PDF error

Post by OhioTex » Tue Sep 21, 2010 10:18 am

not limited to iphone/ipad , i get similar error on desktop PC but just ignore it too.
70clcl
Posts: 49
Joined: Sun Nov 29, 2009 8:55 am

Re: PDF error

Post by 70clcl » Mon Sep 27, 2010 6:04 pm

I too just ignore the error since everything seems to look fine. I just thought I would report it.
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