Page 1 of 1

Syncing issue

Posted: Fri Dec 07, 2018 8:36 am
by sethmoko
I'm a new user and can't find help for this. I apologize if it's a simple question... either I'm not doing something right or I am not understanding how it's supposed to work related to syncing data.

I set up a League and scored 6 games featuring 5 different teams on my iPad. These synced over to the website (my.iscorecentral.com). THEN, in order to make my life easier using a full computer, I set up 5 additional teams for the same League on the website. Meanwhile I went back to the iPad and scored an additional 7 games featuring the original 5 teams.

All is good and all the data is still there, somewhere, but none of it is in both places.

So - on my.iscorecentral.com I have all 10 teams but only 6 of the games. And on the iPad I have all 13 games but only the original 5 teams.

I've logged out on both things, shut down and restarted and all is still the same.

When I look on the iPad at Data Sync, it indicates all 15 games are
"Already sent" but I don't see them on the computer side.

I don't want to do to a data import or export because it looks like it would erase one side of the data. Any help?

Seth

Re: Syncing issue

Posted: Fri Dec 07, 2018 9:23 am
by OhioTex
Let me help. I score is designed for data management on the device .. the habdhekd device is ‘master’. This was so you could score everything in remote locations without data service

If you are talking about 1 device they way to move data to and from the my.iscorecentral.com server is OPTION > EXPORT and OPTION > inport

What you need to be doing is
> Option > Export ... to upload handheld device database to my.iscorecentral.com server

And

> option > import to download ( and replace) handheld database with web server data



The data sync you see under options .. syncronizes individual game broadcasts with different iscorecast servers


Post back if need more clarification

Re: Syncing issue

Posted: Fri Dec 07, 2018 9:28 am
by sethmoko
OK I think I get it - but just to clarify... my brainstorm of entering complete rosters on the website (just for ease of typing on a real computer) and then sending that data to handheld to use in-game without erasing what is currently on the hand-held - that is not possible?

Re: Syncing issue

Posted: Fri Dec 07, 2018 9:36 am
by sethmoko
Actually = thanks @OhioTex you helped me think it through. I think I need to export from handheld to website, preserving my scored games. Then I can re-enter the rosters on the website side and import into handheld. Not a huge deal. Now that I understand how it works. Thanks!

Re: Syncing issue

Posted: Fri Dec 07, 2018 7:29 pm
by OhioTex
You got it...

I will call your attention to limks in my signature line for help videos and user reference documents .. also this forum too of course ..