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Stats assigned to wrong teams
Posted: Tue May 25, 2010 4:01 pm
by jlamalee@yahoo.com
In the "Team Manager" , The stats of the two teams scored the night before went to the opposite teams although the rosters are correct. There was mixup in teams names or home or away or anything like that either...Please help!
Re: Stats assigned to wrong teams
Posted: Tue May 25, 2010 4:02 pm
by jlamalee@yahoo.com
That was supposed to say there was "NO" mixups....sorry
Re: Stats assigned to wrong teams
Posted: Tue May 25, 2010 7:10 pm
by FTMSupport
If you will export your database to us (Options->Export) and email us your customer ID (bottom left of options menu) to
support@iscorecentral.com, we can take a look at your database. Please include which game and a specific player example.
Re: Stats assigned to wrong teams
Posted: Sun May 30, 2010 8:55 pm
by FTMSupport
Hi jlamalee - we think your email may be rejecting our emails to you or putting them in your spam mailbox. You have emailed us, and we responded, then days later you send another email that sounds like we have not responded to you. Please check your SPAM box, and respond to our emails so we can continue helping you with this issue. Thank you.