On all attempts to import MLB games to my iScore, I receive an error message indicating that iScore is not responding. The app crashes and the game does NOT import.
I have use the REPORT function already.
Device: Android Tab 4
Android Version: 5.0.2
iScore Version: v4.63.414
Issue Description: iScore crashes when trying to import a game from MLB games
- Open iScore and go to Game Manager
- Select "Discover"
- Organization: MLB
- Select ANY game
- Select "Import"
- Confirm Game Import: YES
Error message is repeated approximately 4 times.
iScore restarts, game is NOT imported.
Attempted Resolution Techniques:
- Restarted application
- Rebooted Devices
- Reinstalled App after clearing cache
Temporary Fix: None Found, Manually creating game via the "Add" function.
Issue Severity: HIGH
Severity Reason: Program Crash/Unresponsive
Please assist, if you require any further information, please advise.