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iScore web servers down again
Posted: Fri Jul 27, 2018 4:44 am
by Space
Looks like the same problem from last Friday has returned. All the iScore web servers I try to reach are giving the "nginx error!" again.
Please restart the crashed service again (if it is the same problem as last week).
Re: iScore web servers down again
Posted: Fri Jul 27, 2018 5:35 am
by FTMSupport
Should be back up. We are looking for a root cause to try and prevent it from happening.
Re: iScore web servers down again
Posted: Fri Jul 27, 2018 3:02 pm
by Space
It's back down again. Please restart the service again. Thanks!
Until the root cause is found, is it possible to write a quick script to monitor it and either restart it automatically if found down or to proactively notify someone to restart it?
Re: iScore web servers down again
Posted: Fri Jul 27, 2018 6:13 pm
by Chankk2
Yes it is down for me too. Also I can’t search teams. It says teams_recent.html Ajax error. Is this caused by the ngnix error?
Re: iScore web servers down again
Posted: Fri Jul 27, 2018 6:20 pm
by Space
It actually came up again since I made that post, but yes, it is down again. Looks like they are having chronic issues. Hopefully it will be up and working tomorrow at noon ET, as my nephew is in the NYBC championship week final and CBS Sports network is only airing the games for 11u and above (he is 10u). At least I can keep track of the game in iScore.
Re: iScore web servers down again
Posted: Fri Jul 27, 2018 6:35 pm
by FTMSupport
We believe we have now fixed what was causing the issue (database table got corrupted).
Re: iScore web servers down again
Posted: Fri Jul 27, 2018 6:46 pm
by Chankk2
Yes working now! Thx