iScore web servers down again

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
Post Reply
Space
Posts: 13
Joined: Thu Feb 09, 2017 6:00 pm

iScore web servers down again

Post by Space » Fri Jul 27, 2018 4:44 am

Looks like the same problem from last Friday has returned. All the iScore web servers I try to reach are giving the "nginx error!" again.

Please restart the crashed service again (if it is the same problem as last week).
User avatar
FTMSupport
Site Admin
Posts: 13199
Joined: Sat Mar 28, 2009 7:25 pm

Re: iScore web servers down again

Post by FTMSupport » Fri Jul 27, 2018 5:35 am

Should be back up. We are looking for a root cause to try and prevent it from happening.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Space
Posts: 13
Joined: Thu Feb 09, 2017 6:00 pm

Re: iScore web servers down again

Post by Space » Fri Jul 27, 2018 3:02 pm

It's back down again. Please restart the service again. Thanks!

Until the root cause is found, is it possible to write a quick script to monitor it and either restart it automatically if found down or to proactively notify someone to restart it?
Chankk2
Posts: 4
Joined: Fri Jul 27, 2018 6:09 pm

Re: iScore web servers down again

Post by Chankk2 » Fri Jul 27, 2018 6:13 pm

Yes it is down for me too. Also I can’t search teams. It says teams_recent.html Ajax error. Is this caused by the ngnix error?
Space
Posts: 13
Joined: Thu Feb 09, 2017 6:00 pm

Re: iScore web servers down again

Post by Space » Fri Jul 27, 2018 6:20 pm

It actually came up again since I made that post, but yes, it is down again. Looks like they are having chronic issues. Hopefully it will be up and working tomorrow at noon ET, as my nephew is in the NYBC championship week final and CBS Sports network is only airing the games for 11u and above (he is 10u). At least I can keep track of the game in iScore.
User avatar
FTMSupport
Site Admin
Posts: 13199
Joined: Sat Mar 28, 2009 7:25 pm

Re: iScore web servers down again

Post by FTMSupport » Fri Jul 27, 2018 6:35 pm

We believe we have now fixed what was causing the issue (database table got corrupted).
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Chankk2
Posts: 4
Joined: Fri Jul 27, 2018 6:09 pm

Re: iScore web servers down again

Post by Chankk2 » Fri Jul 27, 2018 6:46 pm

Yes working now! Thx
Post Reply