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Game not showing in Team Manager

Posted: Tue Apr 24, 2018 9:38 am
by cselich
My team has played four games this season. All four games are listed in the Game Manager. When I find my team under Team Manager, only three games are listed. Each of the games can be found under my opponents in Team Manager. Not sure where to go from here.

Re: Game not showing in Team Manager

Posted: Tue Apr 24, 2018 10:36 am
by team mom
If you are using leagues, make sure that the setting is set to all. Your missing game may be assigned to a league that is not selected. Also, if that is the case, make sure that league is assigned to your team.

Re: Game not showing in Team Manager

Posted: Tue Apr 24, 2018 12:19 pm
by OhioTex
enable the special "All league" in League Manager to reveal all games, teams, players on your device. then re look at Game Manager and Team Manager .. once you found all the expected teams and games, re check which leagues assigned and correct.

Re: Game not showing in Team Manager

Posted: Tue Apr 24, 2018 12:27 pm
by OhioTex
Here is an older thread with tips on trouble shooting when data (player/games/teams) seems to have gone missing
viewtopic.php?f=5&t=11768

Re: Game not showing in Team Manager

Posted: Wed Apr 25, 2018 7:29 am
by cselich
all of the leagues are correct. I made sure before I posted sorry about not stating that before.

Re: Game not showing in Team Manager

Posted: Wed Apr 25, 2018 7:38 am
by cselich
I am being told now by the stat keeper that there were two teams with the same name. After merging the teams the "lost" game does not show under the team

Re: Game not showing in Team Manager

Posted: Wed Apr 25, 2018 12:27 pm
by OhioTex
Again. Leagues generally the culprit.

Use ALL LEAGUE on to verify game is in device

If they did a Team Merge correctly, the games associated with surviving team if they tapped the wrong team on left.. oops. Hipefully they created a back up of data (option export) before botched merge. If so will be able to restore from admin website from last export (option> import).