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Email seems to be down again
Posted: Sat Apr 17, 2010 4:26 pm
by danmcc
8:25 PM est, 4/17
Can't send stats.
Re: Email seems to be down again
Posted: Sat Apr 17, 2010 4:29 pm
by Mophab
I have the same problem.
Re: Email seems to be down again
Posted: Sat Apr 17, 2010 6:16 pm
by FTMSupport
We have just been informed by our hosting provider GoDaddy that our "Unlimited" hosting plan actually has a limit of 1000 emails a day and that limit has been reached today. We are actively working to move our hosting to a new system. We apologize for this inconvenience and thank you for your patience in this matter.
Sincerely,
Faster Than Monkeys
Re: Email seems to be down again
Posted: Sat Apr 17, 2010 6:21 pm
by danmcc
seems to be working now, I guess the weekends are big email days.
Thanks.
Re: Email seems to be down again
Posted: Sun Apr 18, 2010 1:30 pm
by danmcc
Down Again, 5:30 est, 4/18
Re: Email seems to be down again
Posted: Sun Apr 18, 2010 1:50 pm
by FTMSupport
We are working on getting beyond the limit GoDaddy has set, and hope to have something up very soon to finally end this issue once and for all. We are also looking into alternate service providers as capping an "unlimited" plan is not acceptable. We will report back to the forum when we have the failover up and running.
Re: Email seems to be down again
Posted: Sun Apr 18, 2010 4:14 pm
by FTMSupport
UPDATE:
We now have a failover email system in place. We hope this puts the email issues to rest. If anyone gets an Unsuccessful message after 4/18/2010 at about 5:15pm Pacific Time, please let us know. We will be monitoring the system closely as well.
Thank you to everyone for your patience while we worked through this issue.