Team stats are wrong for player who also plays on opponent team (android only) (answered, future.fix)

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Codeman0013
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Joined: Wed Jun 21, 2017 8:45 am

Team stats are wrong for player who also plays on opponent team (android only) (answered, future.fix)

Postby Codeman0013 » Wed Jun 21, 2017 8:49 am

In our league we have a few guys who fill in on other teams which seems normal :-)

Here's our issue.

One guy played one game for one team and his stats in the game its self are right but when you go to team stats it says he has played 3 games and has a totally differnt batting average.

He is not duplicated we checked only one entry for the player who was added when we added him to the roster we left number as 0 and have multiple 0's. I went back later and made his number match his team number for his other team and recalced but no help.

If we do individual game stats and then convert it all to excel its right but thats a lot of extra work. Is there anyway to see his stats correct on both teams he plays on not necessarily combining the 2 (unless thats possible) just the right stats for the one game he played so its not all messed up.
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FTMSupport
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Re: Stats are really strange for player

Postby FTMSupport » Wed Jun 21, 2017 8:51 am

If a player has played on Team A and Team B, when you view the stats under Team Manager , for Team A, it should only show his stats for when he played on Team A (and only if he is listed on the ROSTER for Team A), and when you view the stats for Team B, it should only show his stats for when he played on Team B (again, assuming he is listed on the ROSTER for Team B).

If you view stats for the player in Player Manager, it will show his stats across all teams he has played for.
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Codeman0013
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Re: Stats are really strange for player

Postby Codeman0013 » Wed Jun 21, 2017 8:54 am

The stats are correct in the player stats however on the team stats which we are emailing and using for our website they are not they show he had 3 games played for the team where can we find why its showing 3 games played? Is there a setting in the game?
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FTMSupport
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Re: Stats are really strange for player

Postby FTMSupport » Wed Jun 21, 2017 8:56 am

If you can do an Options -> Export and let us know the customer ID of your device and which player / teams it is, we can take a look at your data.
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OhioTex
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Re: Stats are really strange for player

Postby OhioTex » Wed Jun 21, 2017 9:27 am

I suspect you will find the player is showing up in Game Line up of teams in games you are not expecting.
(this can happen if he is on a team roster, as that roster becomes the default starting line up for a game, and if you forget to remove him, he will show in that game)

Review the starting line up of both Teams for suspect games
( Game Manager > Select Game > Select Pitch by Pitch / Game Editor > Select Game Starts > Edit Starting Line Ups > Team A)

Remove the Player from Teams he is not suppose to be in.

Repeat for each game.

see if that solve the team stats under Team Manager > Team Stats > for that player
Codeman0013
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Re: Stats are really strange for player

Postby Codeman0013 » Wed Jun 21, 2017 9:28 am

Customer ID:4s6chd36kt

Player is Cody Wilson
Normal team is Commodores
Fillin one game on 6/11 for Bombers the bombers team stats are the ones that are wrong
Codeman0013
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Joined: Wed Jun 21, 2017 8:45 am

Re: Stats are really strange for player

Postby Codeman0013 » Wed Jun 21, 2017 9:36 am

OhioTex wrote:I suspect you will find the player is showing up in Game Line up of teams in games you are not expecting.
(this can happen if he is on a team roster, as that roster becomes the default starting line up for a game, and if you forget to remove him, he will show in that game)

Review the starting line up of both Teams for suspect games
( Game Manager > Select Game > Select Pitch by Pitch / Game Editor > Select Game Starts > Edit Starting Line Ups > Team A)

Remove the Player from Teams he is not suppose to be in.

Repeat for each game.

see if that solve the team stats under Team Manager > Team Stats > for that player



Tried that still no change shows 3 games still despite only being in only one game
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FTMSupport
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Re: Stats are really strange for player

Postby FTMSupport » Wed Jun 21, 2017 9:36 am

When we look at the Bombers Team Stats, we see Cody Wilson played one game for them with a hit in 4 at bats. Can you tell us what is wrong about that?
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http://iscoresports.com/baseball/training.php#docs
Codeman0013
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Joined: Wed Jun 21, 2017 8:45 am

Re: Stats are really strange for player

Postby Codeman0013 » Wed Jun 21, 2017 9:39 am

On the app it shows 3 games and 14 plate appearances and when i email the stats i see the same not sure why its wrong in there?
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OhioTex
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Re: Stats are really strange for player

Postby OhioTex » Wed Jun 21, 2017 9:42 am

have you tried a stat recalc (team Manager > Bombers > team stats > recalc (upper right button)

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