iScore Baseball version 5.020 - Export not working (answered)

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BugsBunny
Posts: 2
Joined: Thu May 11, 2017 6:17 am

iScore Baseball version 5.020 - Export not working (answered)

Post by BugsBunny » Thu May 11, 2017 6:23 am

The recent upgrade may have broken the EXPORT Function -iScore Baseball version 5.020 - Export not working

My iphone and ipad auto updated iScore recently (on 5/10/2017?)
to iScore version 5.020 and now the Export is not working.

The Export function appears to function normally as before.
There are 3 pop up messages when I export data from my iphone 6 or ipad 2: including the "Successful the data has been exported to the server." "OK"

But the data is not updating on the Sportsengine website.
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: iScore Baseball version 5.020 - Export not working

Post by FTMSupport » Thu May 11, 2017 6:41 am

We verified exports are working as expected. If the SportsEngine website is not updating, it is likely something on their side and not related to the updated app (nothing about exports changed with this update). You should try contacting their tech support and let them know you are having issues.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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OhioTex
Posts: 5415
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: iScore Baseball version 5.020 - Export not working

Post by OhioTex » Thu May 11, 2017 7:14 am

you can verify the iScore side of export is working by checking your my.iscorecentral.com admin web site. it should prove to you the issue is on sports engine not iscore side. /
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iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
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