my.iscorecentral login problem (resolved)

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Echidnet
Posts: 15
Joined: Mon Jan 09, 2017 10:47 pm

my.iscorecentral login problem (resolved)

Post by Echidnet » Wed Apr 26, 2017 1:36 am

Hi
I've tried a few times today to login to my.iscorecentral using the info in the Options->Admin Website of iScore on my iPad but it kept telling me that my username/password was invalid. I tried to change my password but it timed out (twice) trying to connect to the server. Can you please help.

thanks
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OhioTex
Posts: 5482
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: my.iscorecentral login problem

Post by OhioTex » Wed Apr 26, 2017 5:59 am

changing Password from your device (Options > Admin WebSite > Change Password) is the right troubleshooting step.

Perhaps you had a momentary bad connection when you 'timed out'.
Please verify connection and try changing again .
(I just tried changing mine and no issues , servers working)

Then try logging on again with customer ID and new password at my.iscorecentral.com
(I just tried logging in and no issues , servers working)
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
Echidnet
Posts: 15
Joined: Mon Jan 09, 2017 10:47 pm

Re: my.iscorecentral login problem (awaiting user response back)

Post by Echidnet » Wed Apr 26, 2017 7:21 pm

Thanks for your response.
Just tried again and same result ... just sat there for about 5 minutes before saying that it was unable to contact the server.
Echidnet
Posts: 15
Joined: Mon Jan 09, 2017 10:47 pm

Re: my.iscorecentral login problem (awaiting user response back)

Post by Echidnet » Wed Apr 26, 2017 7:52 pm

Would you believe I did an export and then tried to log in again with my latest attempt of change password and it worked. Go figure.
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OhioTex
Posts: 5482
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: my.iscorecentral login problem (awaiting user response back)

Post by OhioTex » Wed Apr 26, 2017 8:33 pm

Great,
i will assume you are solved.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
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team mom
Posts: 881
Joined: Tue Sep 07, 2010 4:47 am
Location: Atlanta, GA

Re: my.iscorecentral login problem (awaiting user response back)

Post by team mom » Thu Apr 27, 2017 4:38 am

Echidnet wrote:Would you believe I did an export and then tried to log in again with my latest attempt of change password and it worked. Go figure.
If you are a new user, an initial export is require to populate the admin website before you are able to login for the first time.
Team Mom

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http://iscoresports.com/baseball/training.php#docs
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