Wrong Scorecard in Dock (resolved, neat iPad tip)

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PhilliesFan218
Posts: 18
Joined: Wed Apr 29, 2015 7:53 pm

Wrong Scorecard in Dock (resolved, neat iPad tip)

Postby PhilliesFan218 » Tue Apr 18, 2017 4:47 pm

I like to have the score card visible above the image of the catcher when I'm scoring. Sometimes, things get messed up and I see the visiting teams score card while the home team is batting, and vice versa. The problem is intermittent, and I am not sure what if anything I do to cause it. Can you help?
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OhioTex
Posts: 4651
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH (Texas 'Longhorn' Transplant)

Re: Wrong Scorecard in Dock

Postby OhioTex » Wed Apr 19, 2017 8:02 am

Yes, The team at bat should be team in the docked scorecard .

What kind of device are you using (ipad gen1, ipad gen2, mini etc) ? Landscape or portrait mode? and are you up to date in iscore software (iOS v5.011)?

I have not had this issue raised on forum before and I have not experienced this on my ipad gen2 nor can i reproduce it. (Sorry). .

If you can narrow down when it happens, that could help support investigate further. Even a screen shot at a point in time of a game when it happens helps.

I will try and watch for it more closely when i score my next game but until we can narrow down when it happens and reproduce ... Will be hard for support to figure out how to address.
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FTMSupport
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Re: Wrong Scorecard in Dock

Postby FTMSupport » Wed Apr 19, 2017 8:51 am

If you double-tap on the scorecard it will swap which team is showing. It will automatically always switch to the batting team when opened and as innings change, but if you accidentally double tap it, it could show the defensive team instead of the team at bat.
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OhioTex
Posts: 4651
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH (Texas 'Longhorn' Transplant)

Re: Wrong Scorecard in Dock

Postby OhioTex » Wed Apr 19, 2017 9:02 am

BONUS. Hidden feature!

I stand corrected. learned something new.

@ PhilliesFan218 - that should solve you right fast

thanks support! i will create a FAQ post on this neat tip

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