Graphics Bug (closed- future fix)

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rayboston
Posts: 42
Joined: Sat Aug 29, 2009 12:35 pm

Graphics Bug (closed- future fix)

Postby rayboston » Sat Apr 15, 2017 2:22 pm

I'm seeing double images on some of the players when i score a ground ball.

Here is a link to a picture.
https://www.dropbox.com/s/lgvgmexvxtjp9o5/bug.png?dl=0

Is this a bug?

Ray
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Graphics Bug

Postby FTMSupport » Sat Apr 15, 2017 7:51 pm

We are not seeing this when we try entering a ground out. We believe it was happening in an earlier release. Are you updated to the newest version in the App Store? If yes, please let us know the exact steps you are entering to get this screen on your device so we can reproduce. Thank you.
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rayboston
Posts: 42
Joined: Sat Aug 29, 2009 12:35 pm

Re: Graphics Bug

Postby rayboston » Sun Apr 16, 2017 9:11 am

I am running v5.011
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FTMSupport
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Re: Graphics Bug

Postby FTMSupport » Sun Apr 16, 2017 4:14 pm

If you can give us the exact steps that lead to this so we can reproduce it, that would be great. We have not been able to reproduce it with our testing. Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
rayboston
Posts: 42
Joined: Sat Aug 29, 2009 12:35 pm

Re: Graphics Bug

Postby rayboston » Sun Apr 16, 2017 6:22 pm

I just touch out then ground out. I have location turned off so it doesn't ask for the ball location. I have the latest version of iOS on an iPhone 7-plus
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FTMSupport
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Re: Graphics Bug

Postby FTMSupport » Sun Apr 16, 2017 10:41 pm

The hit locations off is the difference. When we turn off hit locations we see the doubled up buttons. We will get this fixed. Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
rayboston
Posts: 42
Joined: Sat Aug 29, 2009 12:35 pm

Re: Graphics Bug

Postby rayboston » Mon Apr 17, 2017 4:45 am

Glad I could help!

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