Graphics Bug iOS, Double image on fielder, a) ground out (resolved) and b) D3S (future.fix)

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rayboston
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Joined: Sat Aug 29, 2009 12:35 pm

Graphics Bug iOS, Double image on fielder, a) ground out (resolved) and b) D3S (future.fix)

Postby rayboston » Sat Apr 15, 2017 2:22 pm

I'm seeing double images on some of the players when i score a ground ball.

Here is a link to a picture.
https://www.dropbox.com/s/lgvgmexvxtjp9o5/bug.png?dl=0

Is this a bug?

Ray
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FTMSupport
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Re: Graphics Bug

Postby FTMSupport » Sat Apr 15, 2017 7:51 pm

We are not seeing this when we try entering a ground out. We believe it was happening in an earlier release. Are you updated to the newest version in the App Store? If yes, please let us know the exact steps you are entering to get this screen on your device so we can reproduce. Thank you.
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rayboston
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Re: Graphics Bug

Postby rayboston » Sun Apr 16, 2017 9:11 am

I am running v5.011
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FTMSupport
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Re: Graphics Bug

Postby FTMSupport » Sun Apr 16, 2017 4:14 pm

If you can give us the exact steps that lead to this so we can reproduce it, that would be great. We have not been able to reproduce it with our testing. Thank you.
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rayboston
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Re: Graphics Bug

Postby rayboston » Sun Apr 16, 2017 6:22 pm

I just touch out then ground out. I have location turned off so it doesn't ask for the ball location. I have the latest version of iOS on an iPhone 7-plus
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FTMSupport
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Re: Graphics Bug

Postby FTMSupport » Sun Apr 16, 2017 10:41 pm

The hit locations off is the difference. When we turn off hit locations we see the doubled up buttons. We will get this fixed. Thank you.
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rayboston
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Re: Graphics Bug

Postby rayboston » Mon Apr 17, 2017 4:45 am

Glad I could help!
acanais45
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Re: Graphics Bug (closed- future fix)

Postby acanais45 » Wed May 03, 2017 6:47 am

Merci beaucoup pour ce post
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OhioTex
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Re: Graphics Bug, Double image on fielder, on ground out (closed- future fix)

Postby OhioTex » Wed May 10, 2017 10:42 am

Reportedly, the update today v 5.020 corrected this double image issue when 'record hit locations off' on iPhone
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OhioTex
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Re: Graphics Bug, Double image on fielder, on ground out (resolved)

Postby OhioTex » Tue May 30, 2017 12:20 pm

@ Support

Its back... well a variation is back..

The double icon graphic for SS and Third base corrected for ground outs (original post) seems to have returned, this time on Drop Third Strike out. (regardless if hit locations on/off)

on iPhone in IOS version 5.020

(I have picture if you can not replicate, but i was able to reproduce regularly with different outs 0,1,2 and different base runner combinations. )

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