Cumulative Stats (resolved)

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
HHSIndians
Posts: 16
Joined: Sat Apr 08, 2017 6:14 am

Cumulative Stats (resolved)

Post by HHSIndians » Sat Apr 08, 2017 6:18 am

My cumulative stats are not showing up. I have tried merging names that appear twice and still do not see stats
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Cumulative Stats

Post by FTMSupport » Sat Apr 08, 2017 12:33 pm

Be sure to do an Options-> Export after scoring games. This sends your data to the iScore servers, and that is where the cumulative stats would come from.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
User avatar
OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Cumulative Stats

Post by OhioTex » Sat Apr 08, 2017 4:08 pm

You have posted under the iscore central viewer section, (and that is fine) but i am wondering if you are refering to the 'career stats' on the iscorecast. If so read on ....

Also, When you say 'not showing up' do you mean not accurate or all zeros? .

Because There is a setting on my.iscorectral.com that controls what iscorcast career stats shows.. (settings menu top of screen). There is a drop down box that lets you disable career stats or set to all or designated league.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
HHSIndians
Posts: 16
Joined: Sat Apr 08, 2017 6:14 am

Cumulative stats

Post by HHSIndians » Sun Apr 09, 2017 3:55 pm

Cumulative stats not showing up. I merged any players who appeared twice on the roster as suggested and still no luck
User avatar
OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Cumulative stats

Post by OhioTex » Sun Apr 09, 2017 7:59 pm

You posted on another thread yeaterday and we replied....you do not need to double post... see original thread and replies.
(moderator update: threads merged. Merged thread from central viewer to here, under baseball, as appears to be a scorekeeper app question not a central viewer question)

. if after you have reviewed those responses from support and me and still are having problems - Please post back with more detail on where you are not seeing cumulative stats .. specifically, under player manager? Under team manager? Game manager? On iscorecast? On team web site? On central viewer?.in emails?

Once i know where you are not seeing 'cumulative stats' i will be able to help better
Last edited by OhioTex on Mon Apr 10, 2017 6:27 am, edited 1 time in total.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
HHSIndians
Posts: 16
Joined: Sat Apr 08, 2017 6:14 am

Re: Cumulative stats

Post by HHSIndians » Sun Apr 09, 2017 8:15 pm

When I go to my team under team manager and click team stats, there are no stats there. Just one line and all zeros. We have played 4 games and I have exported after each game.
User avatar
OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Cumulative stats

Post by OhioTex » Mon Apr 10, 2017 5:32 am

#1 ) Most likely sounds like a League Issue.
  • To trouble shoot and reveal ALL players/teams/games on your device, go to League manager and turn on the special " ALL" League.
  • then go back to team manager and check team stats. If they show now, you were missing some League assignments on your games/teams/players.
  • there is a TIP thread on using leagues under the FAQ section of this forum viewtopic.php?f=3&t=1531. you may also want to review the help methods in my signature line below for user Manual and Training videos on using leagues.
#2) if ALL League did not solve, my next bet is a) your games may not be final, or b) you may have mixed up your player merge mentioned in original post and the team or players on team roster got inadvertenly 'orphaned' from the scored games. . both very solvable.
  • a) please confirm that in the 4 games scored , all show F in scoreboard for FINAL. if not , go into game scoring page and do a " misc > end game " to force the games to go final and calculate game stats
  • b) then under game manager > game > confirm you have stats for both teams in all games. If blanks on game manager stats, do a RECALC on stats page (upper right button)
If none of above work let me know.. Please confirm, what you tried and results and then Post back and will help you resolve quickly. I have more ideas, but suspect #1 will solve.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
HHSIndians
Posts: 16
Joined: Sat Apr 08, 2017 6:14 am

Re: Cumulative stats

Post by HHSIndians » Mon Apr 10, 2017 6:58 am

I tried the All League suggestion and when I went back to team stats the only thing that shows is one line that says Total and has a 12 under G and zeros under all the other headings. This is the same thing that has been showing.
I confirmed that all 4 games do show an F
I confirmed that I had stats for both teams in all 4 games.
I have all my roster and games under the league HHH 2017
User avatar
OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Cumulative stats

Post by OhioTex » Mon Apr 10, 2017 7:10 am

Glad you had ALL league on. Keep it on for trouble shooting. (by the way, iOS or android device? and score version?)

Did you try a RECALC on a scored Game? (game Manager > scored final game> your team Batting stats > RECALC (upper right button)
Did you try a RECALC on your team Stats ? (team manager > your team > team Stats RECALC (upper right button)

I assume you are talking about YOUR TEAM stats not showing up. Can you verify your Opponent teams stats are showing up in Team Manager > opponent > team stats.

In Team Manager > Your team > Team Stats. does the G= 12 make sense to you? (i.e. is 12 the right number of total games . I am confused with your reference to 4 games scored and 12. Is it possible 4 games in this season and 8 in prior season, now that ALL leagues is enabled.

If 12 makes sense to you, what you have likely done is orphaned your players in game line up from your team roster (by merge or delete of players) (but fixable) .. (what is not fixable is if you orphaned (deleted) your teams and orphaned them from games)

by your original post, it sounds like you may have had some duplicate players and done some PLAYR merging. Can you confirm ?

if the 12 games is correct, What I think you need to do is rebuild the team roster.. lets Test with a Player. then if works, repeat.

with ALL LEAGUE ON,

go to player manager, and check a player who you expected to be in the games, (e.g. Mike Trout) choose him, Look at his stats, (FYI the Far right column is the games he is in by the way, ) Does Mike trouts stats look right? Assuming so...

go to team manager, Add player, Select Player (e.g. Mike Trout). to add him to the team roster .

now check team stats and do a recalc if needed. Is mike trout stats there? If so, repeat for entire roster.

Post back with progress of more questions.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
HHSIndians
Posts: 16
Joined: Sat Apr 08, 2017 6:14 am

Re: Cumulative stats

Post by HHSIndians » Mon Apr 10, 2017 7:27 am

I tried the recal on a game and on team stats and still no change.
I am not sure why the 12 appears under games. We have only played 4 games. I did not do your rebuild roster tip since the 12 games is not correct, Do I need to try that?
I did merge some duplicate players.
I also merged my team since it was listed twice under teams. I tried that when I merged duplicate players. Everything that I tried or tried with your tips always shows the same under team stats. One line with the word Total and a 12 under G and all the rest are zeros.
Post Reply