iScorecast link - Email working? (resolved)

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
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Laurens55
Posts: 2
Joined: Tue Feb 28, 2017 5:47 am

iScorecast link - Email working? (resolved)

Post by Laurens55 » Tue Feb 28, 2017 6:09 am

Has anyone else had a problem emailing the link for the scorecast? I have tried from both inside an active game and after a completed game. Neither arrived.
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OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: iScorecast link

Post by OhioTex » Tue Feb 28, 2017 7:55 am

Short Answer is NO.

I just sent myself a test at 10:45a eastern, worked fine. I also sent multiple over the weekend and yesterday. no issues

The #1 issue when this happens is email host provider junk mail filters, inaccurately flagging DoNotReply@iscoresports.com as junk mail. Have you checked your junk mail folder.? (second biggest issue is poor internet connectivity when sending/receiving, I assume you have good connectivity and other emails coming and going).

if it is going to your junk mail folder, if you can provide the mail host name (e.g. @gmail.com, @yahoo.com etc) depending on who it is support can sometimes test and even contact the email host provider to make sure DoNotReply@iscoresports.com is "white listed"
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
Laurens55
Posts: 2
Joined: Tue Feb 28, 2017 5:47 am

Re: iScorecast link - Email working?

Post by Laurens55 » Tue Feb 28, 2017 8:37 am

Ah, never mind. Discovered the password to my mail account had expired and they were all sitting in the outbox. Duh!
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OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: iScorecast link - Email working?

Post by OhioTex » Tue Feb 28, 2017 8:41 am

great.. glad resolved.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
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