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Team colors

Posted: Thu May 05, 2016 2:43 pm
by MookDaddy333
After updating to the latest version (4.704) on my iPad, it changed the team colors I had set to black for both Color 1 and Color 2. If I change them back to my colors, save and go back in to my team, Color 1 stays the color I selected but Color 2 is back to black. If I exit the app completely, they both go back to black. Rebooting the iPad did not fix the problem. Removing the app and reinstalling also did not fix the problem for me. My device is an iPad Air 2 running iOS 9.3.1

Re: Team colors

Posted: Sun May 08, 2016 7:54 am
by FTMSupport
We will look into this and get a fix posted shortly. Thank you for bringing it to our attention.

Re: Team colors

Posted: Sun May 08, 2016 9:38 pm
by Stats2002
Not Only are team colors an issue, but also Data export takes longer than usual along with Iscorecast not working on certain games.

Re: Team colors

Posted: Mon May 09, 2016 5:54 am
by FTMSupport
Nothing has changed with exports or iScorecasts. The amount of time required for an Export is dependent on your internet connection speed. If you are having trouble with a specific iScorecast, please send us the details and we can take a look. The one thing that both exports and iScorecast have in common is they both require a good internet connection. Perhaps the internet at the field you were playing at this weekend was not very strong for some reason.

Re: Team colors

Posted: Sun May 15, 2016 10:11 am
by Stats2002
Example of scorecast BEFORE upgrade...
You have been invited to view the following game using iScorecast:
4/29/16 Sacred Heart Prep Gators @ Burlingame Panthers

Use the following link at game time to watch the action live, or any time after the game to watch a replay:
http://data.iscorecentral.com/isco…/bas ... ecast.html

or use the following link to watch an HTML version of the live action or game replay:
http://data.iscorecentral.com/iscorecast/htmlplayer.php

You too can score games live with iScore products. See more information at http://iscoresports.com
(c) 2009-2016, iScore Sports

Example of scorecast WITH uograde...

You have been invited to watch the following game:

5/7/16 Serra Padres @ Burlingame Panthers

You too can score games live with iScore products. See more information at http://iscoresports.com
(c) 2009-2015, iScore Sports.

Is there ANY difference that could be affecting the Iscorecasts involved in the upgrade (possibly related to the team colors not working)?

Re: Team colors

Posted: Sun May 15, 2016 1:17 pm
by FTMSupport
The team colors issues is fixed with the update that was just approved by Apple (v4.706).

Re: Team colors

Posted: Sun May 15, 2016 1:28 pm
by MookDaddy333
Works great! Thanks!