as of today, all the teams where supposed to have played 24 games and I only get 23 when looking through TEAM MANAGER
I did an IMPORT... and now I get 17-18 games, which I believe correspond to my last export
I was missing 1 game for each team, now I am missing 6 to 7 games and I stop right here... I didn't touch any button... is there a way to solve this issue
Deep trouble - lost of many games (answered)
- FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: Deep trouble - lost of many games
If you imported your last export, then you have overwritten what is on your device with the data from the last export as the message describes when you tap import.
If you go to Options -> Data Share -> Get from Web Database, and enter "sync:XXXXX" (include the sync: and change XXXX to the customer ID of your device), and enter the Admin password for your device, it will let you import games from the server that have been "synched" to the server.
If you go to Options -> Data Share -> Get from Web Database, and enter "sync:XXXXX" (include the sync: and change XXXX to the customer ID of your device), and enter the Admin password for your device, it will let you import games from the server that have been "synched" to the server.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Re: Deep trouble - lost of many games
After following your steps, at SELECT DATA, under GAMES, there is "no new games" and under TEAMS, I get "no new teams"
Have I lost everything??
Have I lost everything??
- FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: Deep trouble - lost of many games
Did you put "sync:" in front of your customer ID? Email us at support@iscoresports.com with your customer ID and a link to this post and we can check your data.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Re: Deep trouble - lost of many games
I have forgot to put the 2 dots " : " after sync !!
It worked, I have recuperated all the missing games... sorry for the inconvenience caused and a bunch of thanks from our League
It worked, I have recuperated all the missing games... sorry for the inconvenience caused and a bunch of thanks from our League
-
- Posts: 1
- Joined: Mon Jun 12, 2017 8:27 am
Lost data, but can see them in Iscorecast
I lost several games when I uninstalled the app and then reinstall the app on my device. I no longer can see about six to seven games. I imported and still they did not return.
The odd thing is that when I go on to Data.Iscorecast.com I can see the missing games in the scoreboard Banner at the top of the page and when I click on it I can see the entire game play-by-play. So the data must still be there somewhere I don't know how to reload those games. I already attempted to go to options data share get from website database and try to sync that didn't work. It really has messed up my stats. I've been using iscore for two years now and never had problems.
Need help
The odd thing is that when I go on to Data.Iscorecast.com I can see the missing games in the scoreboard Banner at the top of the page and when I click on it I can see the entire game play-by-play. So the data must still be there somewhere I don't know how to reload those games. I already attempted to go to options data share get from website database and try to sync that didn't work. It really has messed up my stats. I've been using iscore for two years now and never had problems.
Need help
Re: Deep trouble - lost of many games
you posted to an old thread (i will separate to its own thread later) more recent threads would have explained the solve
Worry not, the program has a couple safeguards built in , depending on how you enabled "Options > iScoreCast" and/or "Option > Data synchronization"
you should be able to retrieve your games with little effort.. using "Option > Data Share > Get From Web Database > User ID and Password "
but instead of your normal user ID, you will use a special prefix for your user ID "SYNC:" or "SC:"
here is a FAQ on data sharing if below does not answer your questions http://iscoresports.com/baseball/kb/faq ... _share.php
How to retrieve missing games
The recommended practice is to "Option > Export" after every scored game to update any Team Websites and the my.iscorecentral.com Server. (and hence backup your data)
Let us know how it goes
Worry not, the program has a couple safeguards built in , depending on how you enabled "Options > iScoreCast" and/or "Option > Data synchronization"
you should be able to retrieve your games with little effort.. using "Option > Data Share > Get From Web Database > User ID and Password "
but instead of your normal user ID, you will use a special prefix for your user ID "SYNC:" or "SC:"
here is a FAQ on data sharing if below does not answer your questions http://iscoresports.com/baseball/kb/faq ... _share.php
How to retrieve missing games
- use "Option > Data Share > Get From Web Database > User ID and Password
but instead of your user ID and password (as provided under "Option > Admin Website")
instead put use a special prefix in front of your ID, put an "SC:" or "Sync:" in front of your user ID.
for example: if your ID is 123456789 enter SC:123456789 and your password or try SYNC:123456789 and password
you will only see games NOT already on your device,
The recommended practice is to "Option > Export" after every scored game to update any Team Websites and the my.iscorecentral.com Server. (and hence backup your data)
Let us know how it goes
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1