Stats assigned to wrong teams

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jlamalee@yahoo.com
Posts: 3
Joined: Tue May 25, 2010 3:50 pm

Stats assigned to wrong teams

Post by jlamalee@yahoo.com » Tue May 25, 2010 4:01 pm

In the "Team Manager" , The stats of the two teams scored the night before went to the opposite teams although the rosters are correct. There was mixup in teams names or home or away or anything like that either...Please help!
jlamalee@yahoo.com
Posts: 3
Joined: Tue May 25, 2010 3:50 pm

Re: Stats assigned to wrong teams

Post by jlamalee@yahoo.com » Tue May 25, 2010 4:02 pm

That was supposed to say there was "NO" mixups....sorry
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Stats assigned to wrong teams

Post by FTMSupport » Tue May 25, 2010 7:10 pm

If you will export your database to us (Options->Export) and email us your customer ID (bottom left of options menu) to support@iscorecentral.com, we can take a look at your database. Please include which game and a specific player example.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Stats assigned to wrong teams

Post by FTMSupport » Sun May 30, 2010 8:55 pm

Hi jlamalee - we think your email may be rejecting our emails to you or putting them in your spam mailbox. You have emailed us, and we responded, then days later you send another email that sounds like we have not responded to you. Please check your SPAM box, and respond to our emails so we can continue helping you with this issue. Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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