paid web site having slowness issues

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gmish
Posts: 53
Joined: Thu May 08, 2014 1:07 pm

paid web site having slowness issues

Post by gmish » Tue May 03, 2022 1:21 pm

When we go to our team web site iscorebasbeall.com/basil the stats link takes forever to load the statistics. I know it is not an issue with my internet, my browser, or my computer, since I've tested on other networks, browsers, and computers, and it is always the same issue. I have an IT background as well, so my troubleshooting skills are quite high. I was told by support that the issue is that there is so much data, it takes a long time to load. I also know this to not be the case, because this issue just started a few weeks back. We never had any problem loading our stats, and the stat link would open and populate within a fraction of a second. Now it takes 15 to 20 seconds for the stats to load. Any assistance to get our stat link working correctly on our paid site would be greatly appreciated.
kramerica611
Posts: 1
Joined: Thu May 24, 2018 7:52 am

Re: paid web site having slowness issues

Post by kramerica611 » Thu May 05, 2022 5:17 am

It seems like iScore has been given up on. Doesn't look like any new product developments are on the horizon. We reluctantly moved all our teams over to GameChanger. I wouldn't hold my breathe on a fix for website.
gmish
Posts: 53
Joined: Thu May 08, 2014 1:07 pm

Re: paid web site having slowness issues

Post by gmish » Thu May 05, 2022 10:32 am

first of all, amazing user handle. "You know Darin, if you had told me 25 years ago that someday, I'd be standing here about to solve the world's energy problems, I would have said you're crazy. Now let's push this giant ball of oil out the window!" Puts a smile on my face.

What doesn't put a smile on my face is the fact that I picked the wrong horse 10 years ago when choosing between Iscore and Game Changer.

Wondering:
1) So is Iscore done? I.e. are they even supporting the product anymore, or just taking my money and refusing to help?
2) I've considered a move to Game Changer, but my research has led me to believing all of our stats from the past 10 years will be gone. I.e. GC does not appear to allow for importing of stats from Iscore, or even from a csv file for that matter. Is there any method to get my stats into GC? If so, I'd jump to GC in a second. Thanks for taking the time. Long live Kramerica.
PetroGuy
Posts: 566
Joined: Thu May 06, 2010 12:43 pm
Location: Oklahoma City, OK

Re: paid web site having slowness issues

Post by PetroGuy » Thu May 05, 2022 10:40 am

It does appear support is not doing much more than just keeping things basically running at this point. I have no association with the company (and never have). I just hang around to see if I can help users. I have never heard that GC can import anything. Can GC export csv files of stats?
Check out the iScore documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
gmish
Posts: 53
Joined: Thu May 08, 2014 1:07 pm

Re: paid web site having slowness issues

Post by gmish » Thu May 05, 2022 10:55 am

i think GC can export (I think) but not 100% sure. More than anything, at a minimum GC is improving and running its product, supporting it (although only through email), and making updates. More than Iscore is doing at this point. I feel like the industry is ripe for a real company with a real product that is supported. Future Shark Tank episode?
PetroGuy
Posts: 566
Joined: Thu May 06, 2010 12:43 pm
Location: Oklahoma City, OK

Re: paid web site having slowness issues

Post by PetroGuy » Thu May 05, 2022 10:56 am

From the state of things, I'm not sure there is enough of a market. The lack of market seems to be what hastens the death of the products. GC has come up with a feasible enough business model. But it is not making tons of money so not much changes with it.
Check out the iScore documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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