Crash duplicated after 2 player merges

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atf
Posts: 37
Joined: Wed Jun 24, 2009 7:42 am

Crash duplicated after 2 player merges

Post by atf » Sat Apr 24, 2010 2:49 pm

I am in the middle of merging my duplicate players. After I merge two players two times, the system exits the application. Just to be clear I merge Tom Smith into Tom Smith #2, then I merge John Jones into John Jones #2, then the system crashes. I have repeated this mulitple times.
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Crash duplicated after 2 player merges

Post by FTMSupport » Sat Apr 24, 2010 2:55 pm

We will look into this issue and get it fixed ASAP. Are the players still merging, then the App is closing? Or are the players not even merging for you?
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danmcc
Posts: 834
Joined: Thu Oct 22, 2009 5:43 am
Location: Charlotte, NC

Re: Crash duplicated after 2 player merges

Post by danmcc » Sat Apr 24, 2010 7:49 pm

I have had this happen also, I am pretty sure the merge completes but the app shuts down. In atf's description John Jones 2 is not there to merge when I go back to the app after crash so I am assuming the data merged but I have not verified if data is lost.
atf
Posts: 37
Joined: Wed Jun 24, 2009 7:42 am

Re: Crash duplicated after 2 player merges

Post by atf » Sun Apr 25, 2010 2:34 pm

I get two successful merges done. When I attempt a third merge, the app shuts down. I actually have to select the third player before the app crashes.
atf
Posts: 37
Joined: Wed Jun 24, 2009 7:42 am

Re: Crash duplicated after 2 player merges

Post by atf » Sun Apr 25, 2010 3:09 pm

After doing the merges, I tried to delete an individual Player and the app crashed. The player did not delete. I have tried multiple times to delete the player and each time the app has crashed without deleting the player.
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Crash duplicated after 2 player merges

Post by FTMSupport » Sun Apr 25, 2010 4:14 pm

If you can please export your database and email us directly at support@iscorecentral.com we would like to see what is going on. Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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