I can send stats, but then They don't come to my email

[etthompson]

I can send stats, but then They don't come to my email. iScore goes through the motions and says that my stats were successfully sent, but I never receive them. I have double checked my email address and tried different email addresses, but it fails to arrive.

[danmcc]

I had a similar experience this weekend in which I sent 2 games and weekend cumulative. One came through of the three. I resent the other 2 and they came through. FTM has recently changed email servers so they may be going through some transitional issues.

[FTMSupport]

Our servers are no longer experiencing the email issues we had over the weekend. We have failover in place and should not have failed emails from the server side any more.

Chances are the issue etthompson is experiencing are the emails are going to his "junk" email folder. Sometimes email providers treat our emails as trash. To get around this, be sure "DoNotReply@iscorecentral.com" and "DoNotReply@fasterthanmonkeys.com" are added to any "whitelists" your email provider has so that the emails are not treated as junk mail.

If you want to try having iScore send to support@iscorecentral.com, and email us directly there as well, we can verify that we got the email and send it to you. Alternatively, if you have another email account, you can try sending to that as well to see if it is not doing the same filtering.