MLB Stats - Not showing for all players

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EMS-Medic
Posts: 14
Joined: Sat Jul 21, 2018 4:28 am

MLB Stats - Not showing for all players

Post by EMS-Medic » Sat Jul 28, 2018 3:18 pm

Good Afternoon,

I've just refreshed my MLB stats, and when I look up Justin Smoak, it shows his stats as all zero's.

That's when I realised, I had changed the team name from "Blue Jays" to "Toronto Blue Jays", does the MLB Add-ons not map to the player when their Team Name is updated?

For example, on Justin Smoak - It shows what his last game was scored as (as I scored it), but then below it shows the totals as all zero's...

But then I pull up Joey Votto and I get all zero's as well (I haven't changed the Reds team name), so now I'm confused...

I'm using iScore for Android Tablet and I double checked MLB Add-on is showing "Current"

Thanks for your help,
Stan
Posts: 19
Joined: Tue Apr 10, 2018 11:04 am

Re: MLB Stats - Not showing for all players

Post by Stan » Wed Aug 01, 2018 3:31 am

This has been reported before along with incorrect batting averages -- so far no fix. Search forum on MLB.

viewtopic.php?f=5&t=10623&sid=d91d60a0d ... 232894e589

viewtopic.php?f=5&t=14196
User avatar
OhioTex
Posts: 5351
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: MLB Stats - Not showing for all players

Post by OhioTex » Wed Aug 08, 2018 5:57 am

I believe this is a "Stat Provider" issue. periodically on this forum, I see folks having various issues with stat sync. continue to surface them when you see them so support can investigate with their service provider.

renaming a team should be irrelevant, iscore maintains a Unique Team ID to use for sync, it does not change when you edit the readable team name.. Same for players by the way, unique ID maintained under the covers.
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