Help trumedia (answered)

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
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oriol88
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Joined: Mon Apr 03, 2017 10:23 am

Help trumedia (answered)

Post by oriol88 » Mon Jun 05, 2017 10:04 am

Hithe option to renew or activate trumedia is gone, im not ableto use it, what can i do, i really need to use it, please help me
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FTMSupport
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Re: Help trumedia

Post by FTMSupport » Mon Jun 05, 2017 10:28 am

Do you already have a subscription to TruMedia? Or are you trying to create a new one / renew an old one?
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
oriol88
Posts: 3
Joined: Mon Apr 03, 2017 10:23 am

Re: Help trumedia

Post by oriol88 » Mon Jun 05, 2017 10:35 am

I had one like 2 days ago and it was supposed to run for 4 more days but it ended, the problem is that if i go options addons it doesnt show trumedia option
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FTMSupport
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Re: Help trumedia

Post by FTMSupport » Mon Jun 05, 2017 11:00 am

Existing subscriptions should continue working fine until they expire, but TruMedia is not going to be accepting new subscriptions or renewals. They have decided that not enough people were using it to justify continued support. If you have questions about it, you can reach out to them on their contact us page here - http://www.trumedianetworks.com/.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Jaikee
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Joined: Fri Oct 11, 2013 5:00 am

Re: Help trumedia

Post by Jaikee » Fri Jun 30, 2017 10:28 am

With trumedia now gone are there any plans to have some of the information provided through the iScore app?
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FTMSupport
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Re: Help trumedia

Post by FTMSupport » Fri Jun 30, 2017 3:33 pm

We may create a more detailed analytics option. There is also the EdgeHQ system that provides much of the same data that TruMedia did.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Paulsilas
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Joined: Sat Dec 04, 2010 9:03 am

Re: Help trumedia (answered)

Post by Paulsilas » Sat Nov 11, 2017 7:39 am

Then why does Iscore continue to show it as a partner on its website ?
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OhioTex
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Location: Columbus OH

Re: Help trumedia (answered)

Post by OhioTex » Sat Nov 11, 2017 9:53 am

I suspect becuase they are still honoring existing customers. And because iScore is now part of SiPlay.com, and SiPlay has been increasing its product portfolio and user base.
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