Email Stats filtering on League (answered)

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Tex
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Joined: Mon Feb 18, 2013 6:31 am

Email Stats filtering on League (answered)

Postby Tex » Mon Mar 13, 2017 6:48 am

I send stats in two emails after each weekend by filtering on the weekend's league (weekend games) and season league (this year's games). The updated version (v5.009) does not denote the selected leagues in the email text. This used to be the case in V4.

Can this functionality be returned so that the email contents are clear?
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FTMSupport
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Re: Email Stats filtering on League

Postby FTMSupport » Mon Mar 13, 2017 7:44 am

We just sent an email from Team Stats, and at the top of the email in a gray box it lists the leagues / filter information. In our case, it says "Includes All Games against All Opponents in leagues Spring 2016, Spring 2017".
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OhioTex
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Re: Email Stats filtering on League

Postby OhioTex » Mon Mar 13, 2017 8:56 am

I got the same result as Support using v 5.009 and v 5.010 for iOS on an iPhone.

Emailing Team Stats from the Team Manager you do get in email text a gray box with league information (i tested sending, Excel only, HTML only, and all )

Emailing Game stats from Game Manager, you do not get the grey league Box, ( but i would not expect for a single game),

Emailing Player Card, from Player Manager, you do not get the grey league Box, instead you get a list of all the games. ( i do not recall league information ever being on a player card).
Tex
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Joined: Mon Feb 18, 2013 6:31 am

Re: Email Stats filtering on League

Postby Tex » Mon Mar 20, 2017 5:47 am

So this week, using the same procedure of emailing from Team Manager team stats on Ipad, the email did contain the gray bar with leagues. I went back and looked at last week's email and it did not have the gray bar. Odd. I will try to keep an eye out for this in the future.
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OhioTex
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Re: Email Stats filtering on League

Postby OhioTex » Mon Mar 20, 2017 9:26 am

I am glad it is now working for you. Not sure why it was not working last week. Since i use team website, i don't email team stats often, but i went back and found an email i sent last month and it had the league info.. so hopefully just a one off issue last week and won't return
Tex
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Joined: Mon Feb 18, 2013 6:31 am

Re: Email Stats filtering on League

Postby Tex » Mon May 15, 2017 6:22 am

OK, was finally able to determine the steps to reproduce this issue.

If I am on the Team page and use "Email Stats" to send the stats filtered by current league, then the league is NOT specified in the email.

If I instead, view the Team Stats (from the Team page) and use the envelope icon in the lower left corner to email the stats, the league IS specified in the email.
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OhioTex
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Re: Email Stats filtering on League

Postby OhioTex » Mon May 15, 2017 11:56 am

@support.. can you replicate this issue on an iPad? (I am away from my ipad for a few days and iphone version does not have "email stats" from the team info Page. iPhone Email of Team Stats works as expected, Seems to be a question on iPad only, and from team info page, not team stat page. )

(iPad > iscore> Team Manager > team xyz> email stats .. league filter info 'grey box' reportedly missing)
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OhioTex
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Re: Email Stats filtering on League (waiting on support reply)

Postby OhioTex » Mon May 22, 2017 5:29 am

@ support, Could you replicate this issue?
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FTMSupport
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Re: Email Stats filtering on League (waiting on support reply)

Postby FTMSupport » Mon May 22, 2017 8:11 am

Yes, that is correct. If you want the "filter message" included on the emailed reports, view the team stats first and email from the team stats page.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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OhioTex
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Location: Columbus OH

Re: Email Stats filtering on League (waiting on support reply)

Postby OhioTex » Mon May 22, 2017 10:04 am

would it make sense to consider removing the option to "email stats" straight from the team info Page in a future version update? It is not a feature on phones (not sure on android tablet) . In removing you would not loose any functionality on iOS tablets, the only benefit i see is saving 1 click, but perhaps cost many more clicks in 'do over' or user confusion.

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