can't move batter line-up around

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
amfrost1
Posts: 8
Joined: Wed Mar 10, 2010 10:26 am

can't move batter line-up around

Post by amfrost1 » Sun Sep 28, 2014 2:23 pm

During the fall the team rosters tend to be larger than normal and we typically bat everyone. When I get around batter 16 I lose my ability to move the line up around (the lines on the right disappear) and have to delete and add the player when it's time for them to bat or I have to completely shut down my device and reboot but it usually happens again. Anyone else having this problem?
User avatar
OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: can't move batter line-up around

Post by OhioTex » Sun Sep 28, 2014 5:26 pm

Not had this problem...

To help is reproduce .. On android or iOS?
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
chriso17
Posts: 9
Joined: Fri Mar 14, 2014 11:32 am

Re: can't move batter line-up around

Post by chriso17 » Mon Sep 29, 2014 4:11 am

This was a major headache for me this weekend. I think it's an iOS 8 issue. And it didn't just happen after 16 batters to me. It happens randomly with batters all over the line up.
User avatar
OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: can't move batter line-up around

Post by OhioTex » Mon Sep 29, 2014 11:40 am

The developers submitted an iOS8 update many moons ago and still awaiting Apple review/approval

viewtopic.php?f=6&t=9926
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: can't move batter line-up around

Post by FTMSupport » Mon Sep 29, 2014 1:46 pm

We have not seen this issue, but if you have a specific set of steps that can cause it with your data, please do an Options -> Export and email your customer ID to support@iscoresports.com along with the specific steps to reproduce an issue, and we will take a look.

Please also include in the email the exact type of device and OS version so we can try and reproduce on the same type of device.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
User avatar
mprusak
Posts: 1348
Joined: Tue Jun 29, 2010 7:27 pm
Location: Montgomery, IL

Re: can't move batter line-up around

Post by mprusak » Mon Sep 29, 2014 7:25 pm

Had this problem this past weekend as well. Was only happening on one player. My work around was to drag the other players around this one.

iPad 4 on ios8.

I'll see if I can reproduce or at least see if it happens again this weekend.
Mark
iScore Baseball 4.533 on iOS8-iPad4 and iPhone 6-Plus

iScore Baseball User Manual:
http://iscoreleagues.com/manual/ <- Check it Out!
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: can't move batter line-up around

Post by FTMSupport » Mon Sep 29, 2014 9:00 pm

We have been able to reproduce this and have found that it is a known bug in iOS8. We have come up with a workaround that will be included in the next updates for each of the sports (they all have an update already in the queue awaiting Apple's approval, so it will be the update after that).
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Kasouthbury
Posts: 11
Joined: Sun May 27, 2012 1:44 pm

Re: can't move batter line-up around

Post by Kasouthbury » Wed Oct 01, 2014 2:02 am

After the update just posted the bug with the handle is still there on my iPad using 8.02
User avatar
team mom
Posts: 881
Joined: Tue Sep 07, 2010 4:47 am
Location: Atlanta, GA

Re: can't move batter line-up around

Post by team mom » Wed Oct 01, 2014 2:58 am

Per FTM's response above, the fix is in the next update.
Team Mom

Check out the new iscore documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Sparticus
Posts: 39
Joined: Thu Feb 06, 2014 8:59 am

Re: can't move batter line-up around

Post by Sparticus » Fri Oct 03, 2014 3:54 am

I had the same issue last night. (After updating). Some players on the roster, line-up were unable to move up or down. There was no "side" bars on the right of the players.
Post Reply