iScoreCast Stopped Mid-Game

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runningwolful
Posts: 14
Joined: Fri Mar 28, 2014 11:35 am

iScoreCast Stopped Mid-Game

Post by runningwolful » Thu Apr 24, 2014 8:09 am

Is there any way that the program could notify you during the game if something happens with the iScoreCast? In our last game, I was told by two viewers that the scoring stopped in the middle of the game, and the rest of the game was not broadcast. I suppose a re-sync would have fixed it, but I had no way of knowing there was a problem. By the way, the complete game was captured and is available for replay without interruption, though.
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FTMSupport
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Re: iScoreCast Stopped Mid-Game

Post by FTMSupport » Thu Apr 24, 2014 8:52 am

If you are using an iOS device, there is a little "broadcast tower" icon that you can tap to see the status of the iScorecast data being sent to the server. The app will continue trying to re-send the data to the server until it is successful. The only thing that would stop the data from making it is a low quality internet connection.
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http://iscoresports.com/baseball/training.php#docs
runningwolful
Posts: 14
Joined: Fri Mar 28, 2014 11:35 am

Re: iScoreCast Stopped Mid-Game

Post by runningwolful » Fri Apr 25, 2014 7:34 am

Thanks. This was at an away game location from which I had not broadcast before; so, not sure about the signal strength. (I use an older iPad with a hot spot.) I will try to remember to monitor the status when there is a break in the action.
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