Lost All My Scorecasts - How Do I Retrieve?

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Canadagoose
Posts: 12
Joined: Sun Apr 16, 2017 10:40 am

Lost All My Scorecasts - How Do I Retrieve?

Post by Canadagoose » Thu Jul 01, 2021 4:03 pm

OK, I deleted the app and reinstalled. I still cannot sync lineups. Also, I have lost all my scorecasts or games I have scored on my device. I can see all the scorecasts on the Admin Website, but is there a way to get them back onto my device or were they lost when I deleted the app before reinstalling.
Regards
Canadagoose
Posts: 12
Joined: Sun Apr 16, 2017 10:40 am

Re: Lost All My Scorecasts - How Do I Retrieve?

Post by Canadagoose » Thu Jul 01, 2021 6:15 pm

I solved my problem. I used the “Data Sharing” option, by googling I found out that I needed to prefix my User ID with “sc:”, which I wasn’t doing before. I was able to import the games I had lost. Unfortunately I still have the problem where the Lineup Sync is still not working. Can someone confirm this. Possibly it is a server issue?
Regards
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