Team Stats Email on iPad

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OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Team Stats Email on iPad

Post by OhioTex » Mon Oct 15, 2018 11:54 am

apology to Lynnette56.. original post inadvertently deleted ( finger slipped hit delete instead of reply) - oops.

to the question posed.
* there are not any reported issues currently with the iscore baseball scorekeeping app (green icon) for iOS in emailing team stats. All working fine.

I would recommend,
* test email yourself by sending to yourself, (verify internet connection and iOS mail working) and then telling your recipients to check their email junk filter settings and folders for DoNotReply@iscoresports.com

If still having issues,
* post back with the keystrokes your are taking as there are multiple areas "to email from". example
... team Manager > Team > Stats > Email > address > Options = HTML ON Excel Off CSV off
.... game manager > Game > Email > address > Options = HTML ON, Excel Off , CSV off , include scorebook off, include boxscore on,
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
Lynnette56
Posts: 2
Joined: Sun Oct 14, 2018 6:44 pm

Re: reply to Lynnette56.. Team Stats Email on iPad

Post by Lynnette56 » Mon Oct 15, 2018 1:15 pm

I tested sending an email as normal and it it worked fine. I have also sent them to a different email and they were received.
So this morning I tried uninstalling a re installing but know I have lost all my information including my teams and games so I tried logging into my iscore to retreive it and it is all gone is there anyway of retrieving it I have active websites that I have paid for and the also are know empty. My customer ID is 8C473BB1B4
Lynnette56
Posts: 2
Joined: Sun Oct 14, 2018 6:44 pm

Re: reply to Lynnette56.. Team Stats Email on iPad

Post by Lynnette56 » Mon Oct 15, 2018 1:39 pm

I just brought a game from another ID and tried emailing the stats to my xtra.co.nz email which is the one I have been trying to send to and although I get the sucessful message it is still not coming through to my email I have checked the junk as well and have added your email address to my safe list still doesnt work. I have been able to send them to my gmail.com account with no issues.

cheers
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OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Team Stats Email on iPad

Post by OhioTex » Wed Nov 14, 2018 8:58 am

following up. did you get your issues resolved?
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
LawrenceM
Posts: 1
Joined: Sat Jan 05, 2019 2:08 am

Re: Team Stats Email on iPad

Post by LawrenceM » Mon Jan 07, 2019 4:33 am

I'm also having issues with email and iPad. The team stats emails just aren't arriving. Nothing that's been suggested works. Do you have any other idea by some miracle, OhioTex?
User avatar
OhioTex
Posts: 5491
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Team Stats Email on iPad

Post by OhioTex » Tue Jan 08, 2019 10:42 am

I just tested and received email in seconds.
(Steps ... Baseball app> team manager > team > team stats > email icon > emailaddress@gmail.com > html > send)


Please provide more detail on what you have tried so far... (and your software versions (ios, and scorekeeper app)

I have no other similar reports or notice of server outages right now.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
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