Can't access premium (resolved)

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Kellycarlson
Posts: 1
Joined: Sun Sep 03, 2017 2:13 pm

Can't access premium (resolved)

Post by Kellycarlson » Sun Sep 03, 2017 2:19 pm

Trying to access premium but I keep getting the message to uograde to premium. It asks me if I want to restore purchase and I try to do this but it keeps taking me back to the screen asking me to upgrade. I have tried logging out and back on and deleting the app and reinstalling. This has happened on and off and sometimes the app will work and sometime not. Right now not working.
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OhioTex
Posts: 5374
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Can't access premium

Post by OhioTex » Sun Sep 03, 2017 5:38 pm

Android or iOS?

Email support@iscoresports.com with yout device type and registered email.

There have been some issues with some devices trying to re subscribe. See this thread
viewtopic.php?f=34&t=12388
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
User avatar
OhioTex
Posts: 5374
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Can't access premium

Post by OhioTex » Mon Sep 25, 2017 10:03 am

there is an updated version of iScore Central Viewer (for Apple Products) to fix the issue
app store. v1.6 Sept 22, 2017.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
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