App Not Accepting My Premium Upgrade Purchase

Damitche23
Posts: 1
Joined: Sun Oct 08, 2017 11:04 am

Re: App Not Accepting My Premium Upgrade Purchase

Postby Damitche23 » Sun Oct 08, 2017 11:12 am

I’m having the same problem I paid the premium and it want restore it so can’t keep track of my daughters gam :oops:
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OhioTex
Posts: 5082
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: App Not Accepting My Premium Upgrade Purchase

Postby OhioTex » Sun Oct 08, 2017 4:46 pm

Update to the latest version from Apple, v1.6 . We have not had any reports of the renewal process not working on the updated version. If you have issues, Please reply with you Phone model and email that you use to register and renew
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FTMSupport
Site Admin
Posts: 12966
Joined: Sat Mar 28, 2009 7:25 pm

Re: App Not Accepting My Premium Upgrade Purchase

Postby FTMSupport » Sun Oct 08, 2017 8:05 pm

@damitche23 - we can see your subscription expired on August 21. If you update to the newest version, you should be able to renew your subscription from within the application just fine.
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