Push notifications on Central Viewer (resolved/fixed )

Noyz
Posts: 7
Joined: Sat Jun 24, 2017 4:10 am

Push notifications on Central Viewer (resolved/fixed )

Postby Noyz » Sat Jun 24, 2017 4:16 am

I am a paid subscriber (with active subscription) to iScore Central. I've noticed that push notifications have not been working for the past few days to week.

I confirmed I have most of the push notification options 'checked' in settings and I do have a team in my favorites.

Is there something I can do to fix this as it's one of the main reasons I purchased or is there a bug

Thx
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OhioTex
Posts: 5042
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Push notifications

Postby OhioTex » Sat Jun 24, 2017 5:25 am

sorry you are experiencing issues with central viewer...

@ support - Monitors the forum and Will need to look at their servers and report back any findings.


@Noyz - about the only thing you can do on user end is ,
    1) make sure your app is up to date w most recent version from google/apple.
    2) Log out and log back in, (yes this sometimes help 'reset' things). or
    3) remove and re in stall the app (least helpful user solution).
Noyz
Posts: 7
Joined: Sat Jun 24, 2017 4:10 am

Re: Push notifications on Central Viewer (@Support response Needed)

Postby Noyz » Sun Jun 25, 2017 4:45 am

I completed steps 1, 2 & 3 prior to our last baseball game and it still did not help. No notification of game start or score changes. I look forward to your report of their findings.
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FTMSupport
Site Admin
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Push notifications on Central Viewer (@Support response Needed)

Postby FTMSupport » Wed Jun 28, 2017 9:54 am

Can you tell us what type of device you are using?
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Noyz
Posts: 7
Joined: Sat Jun 24, 2017 4:10 am

Re: Push notifications on Central Viewer (@Support response Needed)

Postby Noyz » Wed Jun 28, 2017 10:13 am

iPhone 6S. iOS 10.3.2
iScore Central v1.53
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OhioTex
Posts: 5042
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Push notifications on Central Viewer (@Support following up)

Postby OhioTex » Wed Jul 05, 2017 5:41 am

@Noyz - did this get resolved?

@ support, Can you confirm if this issue was ever replicated and if so resolved or if on list for future consideration ?
Noyz
Posts: 7
Joined: Sat Jun 24, 2017 4:10 am

Re: Push notifications on Central Viewer (pending @Support following up)

Postby Noyz » Wed Jul 05, 2017 6:21 am

It has not been resolved. We played 4 games over the weekend and there were no notifications at all. The subscription is active because I can use the favorites feature and the audio.
Screenshots below show all notifications on.

Image Image Image
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OhioTex
Posts: 5042
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Push notifications on Central Viewer (pending @Support following up)

Postby OhioTex » Thu Jul 06, 2017 5:08 pm

@support- any feedback?


@Noyz .. thanks for extra info. A Tangential question , How did you insert pictures in forum post so well ? every time i try, i fail. Can you give me the step wise tutorial? thanks OhioTex

Image

Image
Noyz
Posts: 7
Joined: Sat Jun 24, 2017 4:10 am

Re: Push notifications on Central Viewer (pending @Support following up)

Postby Noyz » Mon Jul 10, 2017 5:45 am

I have not heard anything from @support. Am I the only one not getting notifications?

@OhioTex unfortunatley to insert images into the form you have to hot them on a server somewhere then insert the url like: [ img ] http://www.yourhost.com/imagename.jpg [ /img ]
Noyz
Posts: 7
Joined: Sat Jun 24, 2017 4:10 am

Re: Push notifications on Central Viewer (pending @Support following up)

Postby Noyz » Mon Jul 10, 2017 8:50 am

Wow, a whole TONNE of notifications arrived on my phone about 15 mins ago. (as well as some other friends I know). Something must have been clogged? Hopefully working going forward.!?

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